Chick-fil-A

Indianapolis, IN · Fast food restaurant

Rating
4.6/5
★★★★★ 4.6
Reviews
20
Rank in Indianapolis
#161
of 2200 restaurants
City Percentile
75%
rating percentile
Address
Chick-fil-A, 5240 E Southport Rd, Indianapolis, IN 46237
Phone
(317) 780-7477
Website
www.chick-fil-a.com/locations/in/southport-road?utm_source=google&utm_medium=gmb
Status
Open · Closes 10 PM

Chick-fil-A is a restaurant located in Indianapolis, IN. It is one of 2,200 restaurants listed in Indianapolis. Its 4.6-star rating is above the Indianapolis city average of 4.1 stars. There are 10 photos associated with this location.

About Chick-fil-A

Welcome to your Indianapolis Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A®... More

Hours

Saturday5 AM–10 PM
SundayClosed
Monday5 AM–10 PM
Tuesday5 AM–10 PM
Wednesday5 AM–10 PM
Thursday5 AM–10 PM
Friday5 AM–10 PM

Customer Reviews

★★★★☆ 4.0 Retired “Foodie” Lady · Nov 2025

We ate a late lunch at Chick-fil-A. The restaurant was very busy but the staff was friendly and efficient. The condiment counter did not have catsup packets. There was a play area inside. The glass between the play area and dining area was filthy!

★★★★☆ 4.0 B B · Mar 2026

Usually the worse thing is the inconsistent chicken size, but today they gave me the wrong sauce. I was so disappointed when I went to eat my biscuit and didn't have honey. No matter how long the line is they are great about getting people through quickly and I don't think I have ever had bad customer service here which is extremely hard to find.

★★☆☆☆ 2.0 Shayla Tate · Oct 2025

This location used to be the best, but last time I dined in at this location I had to watch a worker get jumped in the drive-thru. This time I took it to-go and there was a stink bug fried with my fries. There was one on my car in line, so I’m sure it just flew in the door. Still not appetizing to see when you get home.

★★★★★ 5.0 Julie Basbagill · Mar 2026

Always good, always fresh, and their logistics are top notch. I recommend signing up for their rewards program. They offer free rewards pretty often and ive gotten free sandwiches etc. The mobile order feature is great and easy to use.

★☆☆☆☆ 1.0 Mitchell Whitcomb · Feb 2026

I can forgive this location getting my name wrong through the drive though , or calling my car a minivan or the wrong color. But at 5:45 am when I have shut my vehicle off and have spoken clearly to still receive the wrong items is unacceptable. This microwave bacon quality is on par with the ordering speaker quality in your drive thru. Please at least fix your speaker so I can order chicken.

Accessibility & Amenities

✓ No Contact Delivery ✓ Delivery ✓ Drive Through ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Active Military Discounts ✓ Great Coffee ✓ Breakfast ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Fast food restaurantBreakfast restaurantCatererChicken restaurantDelivery serviceFamily restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.