Chick-fil-A
Hoya Commons Food Court, 3800 Reservoir Rd NW, Washington, DC · Fast food restaurant
- Address
- Chick-fil-A, Hoya Commons Food Court, 3800 Reservoir Rd NW, Washington, DC 20007
- Phone
- (202) 975-9841
- Website
- www.chick-fil-a.com/locations/dc/georgetown-university?utm_source=google&utm_medium=gmb
- Status
- Closed · Opens 11 AM
Chick-fil-A is a restaurant located in Hoya Commons Food Court, 3800 Reservoir Rd NW, Washington, DC. It is one of 1 restaurants listed in Hoya Commons Food Court, 3800 Reservoir Rd NW, Washington. Its 3.1-star rating matches the Hoya Commons Food Court, 3800 Reservoir Rd NW, Washington city average of 3.1 stars. Based on combined rating and review volume, it currently ranks first among restaurants in Hoya Commons Food Court, 3800 Reservoir Rd NW, Washington. There are 10 photos associated with this location.
About Chick-fil-A
Welcome to your Washington Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken... More
Hours
| Friday | 11 AM–5 PM |
Customer Reviews
Lack of customer respect. Pay the workers mkre to motivate them. My order was off the board when I got it. Why are the ice cubes NOT chick-fil-a ice cubes. Bad at milkshake and frosted lemonade orders.
The only thing I was a little bit taken aback by was finding a way into the building where Chick-fil-A is located.. It was the 4th of July holiday weekend and not many spots were open. Even Chick-fil-A closed early. I headed over from Georgetown University Hospital. The main doors were locked. Ugh. Anyway, all was well after I made my way into the building! I was happy Chick-fil-A was open, as the grab-and-go, options just weren't cutting it.
The food is as expected for CFA. However, they don't have the full menu which makes ordering for a group difficult. Sometimes the orders take forever to be prepared. The staff are friendly but some don't speak much English. That typically hasn't been a problem but it does mean sometimes if they call your name it can be hard to understand.
They have it worked out with GrubHub you HAVE to purchase via their kiosks and you cannot purchase at the counter. And you pay a premium on top of it. So my normal $8 meal was $16. Then the staff was extremely rude, When asking for things. The only reason why this CFA is still around is because of lack of competition.
Since this is a Chick-fil-A express, I tried not to set my standards too high. I had also glanced at the reviews before I came. The online ordering system was okay, but their system for fulfilling orders was ineffecient. Their accuracy was below 50% (based on the 10 or so orders before mine and including mine). I had to remind them about my cookie (which I am fairly certain was still raw in the middle). I also had to remind them of my drink, (unsweetened tea with lemonade). I'm fairly certain they used sweet tea, but they insisted they used unsweetened tea... Sweetest unsweetened tea I've had in my life. Service was okay, they weren't rude (in my opinion, their honesty is questionable), but they are not overly nice as at the full restaurants (not a single "my pleasure" heard). The peopl
Accessibility & Amenities
Services
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