Chick-fil-A

Florence, KY · Fast food restaurant

Rating
4.6/5
★★★★★ 4.6
Reviews
20
Rank in Florence
#20
of 172 restaurants
City Percentile
80%
rating percentile
Address
Chick-fil-A, 8050 Mall Rd, Florence, KY 41042
Phone
(859) 594-4600
Website
www.chick-fil-a.com/locations/ky/mall-road?utm_source=google&utm_medium=gmb
Status
Closed · Opens 6 AM

Chick-fil-A is a restaurant located in Florence, KY. It is one of 172 restaurants listed in Florence. Its 4.6-star rating is above the Florence city average of 4.1 stars. It ranks #20 of 172 restaurants in Florence. There are 10 photos associated with this location.

About Chick-fil-A

Welcome to your Florence Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken... More

Hours

Saturday6 AM–10 PM
SundayClosed
Monday6 AM–10 PM
Tuesday6 AM–10 PM
Wednesday6 AM–10 PM
Thursday6 AM–10 PM
Friday6 AM–10 PM

Customer Reviews

★★★★★ 5.0 Tatted Topanga · Oct 2025

Nice staff, clean restaurant, efficient places and plenty of places to sit both away from people or with others. Food was fast and fresh, employees were kind and helpful. Jerry was a very helpful person

★★★★☆ 4.0 iAmThatExtra · Feb 2026

Just wish it wasn't as expensive ... Didn't get the avocado ranch dressing or whatever it was called ... I do appreciate that they don't charge you for every single little sauce packet that you asked for. They were doing bingo which I thought was amazing. They also had a seek and find candy hearts, or if you found all the candy hearts you could get a small cone. My family participated in that while we waited for our food and I thought it was super cute and fun. There's a lot of these companies nowadays like McDonald's or Chipotle.... They want to drain all the humanity from the business.... Have fun and let the staff have fun too! Doesn't have to be a miserable time.

★★☆☆☆ 2.0 Holly O'Brien · Oct 2025

Ordered a Cobb Salad. It had 18 kernels of corn, a tablespoon of cheese and 4 cherry tomatoes…… WEAK!! Will pass from now on. Incredibly disappointing!

★★★★★ 5.0 Jim Doolin · Jan 2026

My wife and I went thru the drive thru this Saturday evening at 6:13 pm ! Everything was on point and efficient! Both the mobile app lane and drive thru lanes were backed up several cars ! Sarah was our cashier and she was friendly, professional and efficient! World The guy at the food delivery window was friendly, professional and efficient! We were only in line from start of order till food pickup only 8 minutes! Everything was in the bag ,fresh and delicious along with all necessary straws ,napkins,plastic ware and salad dressing packets ! Very ,very impressive team execution on all levels ! World class !!

★☆☆☆☆ 1.0 Gabriel Puello · Oct 2025

I left work and my girlfriend ordered a sandwich for dinner. I didn’t expect to find a fly in my food. I’m honestly very disgusted and feeling nauseous. I would like to file a more formal report about this incident.

Accessibility & Amenities

✓ Outdoor Seating ✓ No Contact Delivery ✓ Delivery ✓ Drive Through ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Great Coffee ✓ Breakfast ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Fast food restaurantBreakfast restaurantCatererChicken restaurantDelivery serviceFamily restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.