Chick-fil-A

Used this CFA location to cater our late night snack for our wedding! The marketing director, Sam, was awesome to work with. The Operator, Doug, brought the cow to the event, which was a huge hit with guests! They passed out nuggets in sandwich bags on the dance floor for easier eating/keeping them hot. Thank you for making my wedding super fun!!!

They put so much salt on my fries you can feel the ocean with it. As a matter of fact everybody fries had so much salt on it that we could not eat the fries. I had to literally rinse all the salt off my fries with water and put it in my air fryer to refry them in order to eat them. That is ridiculous It doesn't take a whole box of salt to put on fries to make them good because they already good without the salt. I was very disappointed very disappointed.

Great lunch today at the Fayetteville Towne Center Chick-fil-A. Our first time dining in at this location. Every single team member was super friendly and thoughtful - going above and beyond - asking folks if they needed anything at each table, refilling drinks… stellar. We asked for a cherry on top of one of our Icedream Cups and the super lovely lady gave us four! Something so simple that simply made my kiddo’s day.

I've had good experiences picking up through the drive-thru, however when it's Doordash/Grubhub/Uber Eats orders I'm picking up, completely opposite. I really am feeling the customer service is poor inside the store. This most recent experience, I go to pick up a third party order. No one is at the counter, one pregnant worker who I assume is supposed to be at front counter just greeted me from a table, but never got up until finally after 5 minutes standing there to assist me. Oh yeah 5 minutes I was was left waiting with no assistance. The manager and maybe male shift lead, who looked like a shift lead or manager, both saw me especially the male one just went back to bagging. My order for 3 of those 5 minutes was left just sitting on the side and not where mobile orders are stored. So t

We shared a few weeks ago with this restaurant a photo of plastic wrap in one of my chickfila sandwiches. They got back to us and asked for pictures and then never responded. I have yet to receive a formal apology or a make it correct attempt. I still come to this location and I'm willing to forgive but definitely could be a lot more sympathetic!