Chick-fil-A

I am a fan of the Cobb Salad, no bacon please. As is my wife who mixes it up a little more than I do. Although a spicy crispy chicken sandwich might not be safe if I am hungry. At any rate it is consistent. Typically. We were in Iowa to see a hockey game, not sure but this experience was in Iowa. We both ordered Cobb salads without bacon. It was the first time we were ever told, "We can't hold the bacon. Our salads are prepackaged." I told her we've never been told that. She consulted someone, returned, took our order and we sat. The salad came, we ate, put too much of our salad aside because of the quality of the lettuce, or lack there of. My wife commented to one of the staff but there wasn't much interest. The experience is at one end of our Chick-fil-A experience spectum, all

I love this Chick-fil-A and visit it quite frequently. The food and staff are consistently great. At times the drive-through could be a little more efficient, but with how busy they are, it’s understandable. Overall, a great place.

I want to start off by saying thank you to Mary for keeping the long drive-thru line moving this morning. You can just tell by the way she greets you at the speaker that she’s a customer service rockstar. Thank you for the great customer service Mary.

Updated- 2/6 called corporate to complain. These reviews dont do anything to correct issues. Still taping straws to cups. Fries still cold. Yall suck. Thanks for the email letting me know you got the complaint. Now you fix the issue! Calling to complain again. I drive an hour home from dubuque Hold time to complain 27 minutes.. that's how bad I wanted to tell someone yall gross and disappointing. New complaint here. Employees should where hair nets. Every employee there got hair just flying everywhere. Watched the girl clean the top of the coke machine. The napkin was black when she finished. So nasty. Will go back one more time. Just to see if this place is dirty and u actually fix ur nasty problems. If theres tape on the straw ill ask for my money back. Aint risking spilling another soda

I have never been to a Chick-fil-A where I have been told I couldn't get a catering tray. They were having a rush. They didn't want to serve me. I was too much of an inconvenience for them in this moment. I had a wedding party that I had to bring food to and I had to find a new location to order food. Very disappointed.