Chick-fil-A
DeSoto, TX · Fast food restaurant
- Address
- Chick-fil-A, 616 W Belt Line Rd, DeSoto, TX 75115
- Phone
- (214) 306-8050
- Website
- www.chick-fil-a.com/locations/tx/desoto?utm_source=google&utm_medium=gmb
- Status
- Closed · Opens 6 AM
Chick-fil-A is a restaurant located in DeSoto, TX. It is one of 110 restaurants listed in DeSoto. Its 4.0-star rating matches the DeSoto city average of 3.9 stars. There are 10 photos associated with this location.
About Chick-fil-A
Welcome to your DeSoto Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken... More
Hours
| Saturday | 6 AM–10 PM |
| Sunday | Closed |
| Monday | 6 AM–10 PM |
| Tuesday | 6 AM–10 PM |
| Wednesday | 6 AM–10 PM |
| Thursday | 6 AM–10 PM |
| Friday | 6 AM–10 PM |
Customer Reviews
This place is terrible . How can you make an ice cup or drink cup and notice large plastic from possibly the ice bags inside the cup. Chick fil A customer service said they escalated this but I have not heard anything . Very disappointed.
This is my favorite Chick-fil-A store. They are always extremely polite and the restaurant is always clean and sightly. Fresh flowers and polite smiles!! They don't miss! I had the pleasure today to speak with the owner, Mr. James Pruitt. He quickly greeted me with a smile as I complimented he and his team on their great work! Food is always hot and delicious! I am Pescatarian, but my physicians and care teams love it!! Definitely 5-Stars!! Angel is the absolute best! Maverick was very helpful. Commendations: They greet you with "Indeed my pleasure" & "Have a blessed day!" Wow
Was originally a BIG fan of this location when they first opened. They had 2 lanes. One for people barely ordering and one for people who ordered ahead. It incentivized using the app. It was quick and it was easy. Then some genius had the idea to merge both lanes into one. It was a DUMB idea. Makes service much slower. I was hoping other locations would have adopted their original idea but unfortunately this location messed it up. Why should I have to wait in line with the people who barely ordered when I planned ahead. Very disappointed. That’s the only reason for my low rating btw. Everything else still good
This used to be my favorite location. When they first opened, they had two lanes one for drive-thru and one for mobile orders. I got skipped by three cars because they did not let me merge. I’m not sure why they can’t just open the other lane. Also they never give me the sauces I asked for and their customer service is below average sometimes they get it right, but it’s a hit or miss.
I had a horrible experience last at this location. I went back to visit this morning. And I ran into the GM Rocky, absolutely changed my experience from last night. Thank you sir for your service, support and hospitality. I believe when people get it right the least you can do is let them know. I location has great potential with managers like ROCKY, not to mention he looks like a Rocky!! Lol 😝
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.