Chick-fil-A

The staff was on their game. Ordering was smooth and the food was great. The owner-operator was smiling greeting customers.

DO NOT GO TO THIS LOCATION — GO TO CHESTER INSTEAD!!! This was by far the worst experience I have ever had at any Chick-fil-A, and that’s saying a lot because I’ve been a loyal customer for years and have always appreciated their reputation for service and cleanliness. But this location has completely gone downhill, and it honestly shocked me how bad things have gotten. I chose to dine in because I wanted a calm meal in what I thought would be a clean and well-managed establishment. Instead, it was the complete opposite. I wasn’t greeted properly, no one checked on me once I sat down, and when my food arrived, there was a BUG in my sandwich. Yes! a literal insect inside my food. I immediately brought it to the staff’s attention, expecting at the very least a sincere apology or a replacem

I love this chick fil a. The one time I had an issue the manager handled it great. I will let people who are heavily tattooed be aware I did have an employee there make fun of me off the cuff for being tattooed,randomly/once, but the manager did assure me the worker would be corrected.

This is one of my favorite places, even when the line is out in the main road and I go inside, the people are always so friendly and the service is fast. I never have a problem with anything here!

With each week this location goes more and more downhill. I have been served cold fries, cold, chicken, granola with my kale salad, a no ice drink with enough ice to build an igloo, etc., etc. etc. The Chester location is always on point. This one not so much. I shouldn’t have to drive so far out of my way to get better food, but I guess I have no other choice. I have even been given somebody else’s food. More often than not, the employees are standing around talking and not verifying anything as far as the order and its accuracy. I love Chick-fil-AMore often than not the employees are standing around talking and not verifying anything as far as the order and its accuracy. I love Chick-fil-A and I don’t eat any other fast food, but I wish this location would get better..