Chick-fil-A

I love Chick-fil-A and usually have great experiences. However, today when I ordered through the drive-thru, I clearly gave my name to the cashier. When I received my order and arrived at work, I noticed that instead of my name, a question mark was written on the order. If there was any confusion, I would have appreciated being asked to repeat or spell my name. It’s a small detail, but it affects the customer experience.

We went through drive-thru we hadn't ate all day we got a grilled chicken wrap the nuggets fries and a chicken sandwich. My 4-year-old and 2-year-old started saying their belly hurt not even an hour later then started having diarrhea. Later that night I started throwing up Non-Stop and had a terrible headache we all got food poisoning. I didn't see anyone wearing gloves or washing their hands. Absolute worst Chick-fil-A I've been to

i ordered online but it took an hour. I gave them a call to maybe see if they haven’t received it but the first call they didn’t answer. i thought to myself they were probably busy so i gave them a second call which took 3 minutes to pick up but once they eventually picked up, i hear two girls laughing and hanging up. i’m not even mad they took a while but it’s the fact i hear two girls laughing before hanging up. They hire anyone now a days. food is yummy though so don’t change that from the service :)!!!

Yosi meet us with a smile and his personality was perfect for the job. He delivered excellent customer service. He got our drinks for us and within minutes delivered our food to us.

I literally put on the app that I wanted a hot grilled chicken market salad with corn added to it. I end up getting cold grilled chicken, and on top of that they gave me beans which I did not ask for. It even says on the receipt that I got hot grilled chicken with no addition of beans. My pictures will be attached to this review. All I’m looking for is like a refund or anything that can satisfy because I came 1hr and 20 minutes before them closing. I called several times before they closed, but no one was picking up. I have to now separate the beans and warm my chicken up😞.