Chick-fil-A

Chick-fil-A never disappoints—this location is no exception! From the moment you pull in, you’re greeted with lightning-fast service, friendly smiles, and that classic “my pleasure” energy that somehow makes your day better. The food? Consistently delicious. Crispy chicken, perfectly seasoned waffle fries, and sauces that deserve their own fan club. Whether it’s a quick lunch run or a family stop, everything comes out hot, fresh, and exactly right every single time. Bonus points for how well this place is run—even during busy hours, the line moves fast and the staff stays cheerful and helpful. It’s honestly impressive. If you’re in Brookfield and craving comfort food done right, this Chick-fil-A is a slam dunk. ⭐⭐⭐⭐⭐ I’ll definitely be back… probably sooner than I should 😉🐔🍟

I'm am beyond impressed I have always been impressed on the teamwork of the employees. I ask if the workers like their jobs. positive feedback every time. I paid with a 100.00 I got my food and drove off without getting my change. I did not realize untill later. Just for the hell of it I called around 10 clock at night. The manager Kevin answer the phone. Keven remember my name the type and color of car that I was driving exactly what I had ordered and precise amount of my change. He said they had it labeled and put in the safe until I can come back and pick it up. I was actually driving by the restaurant at the time no problem come by and pick it up now. I really appreciate it thank you Kevin you guys are awesome very impressed

One of the best fast food dining experiences I've had! I informed the person behind the counter that I have an allergy to cucumbers, and he made sure that the people in the back were informed about it. The food was made perfectly, the workers were very friendly. 10/10

Poor service by the employee Richard. I ordered food for myself and told him I was picking up food for my two coworkers. He brought me most of my coworkers order and my full order. I brought that to my car and told him that I would be coming back in to get the rest of my orders. He said “I’ll bring the rest out” as he followed me to my car and gave me other bags. He didn’t complete my coworkers orders forgetting Mac and cheese and nuggets. I drove from Southbury to get chick fila as it is my favorite, but today I’ve very disappointed. My coworkers are now out $17 dollars worth of food and he forgot sauces. Like honesty poor service from Richard. I’m going to Dave’s Chicken from now on.

DJ at the drive thru was like an excellent waiter at a fancy restaurant. He was friendly and gave great explanations of the new pretzel product. He was so friendly and warm and kind as well. Something we are no longer used to. Love the grilled chicken with a side of kale because sometimes you need a bite to eat but have a busy day and you want to eat healthy.