Chick-fil-A
Brentwood, TN · Fast food restaurant
- Address
- Chick-fil-A, 330 Franklin Rd, Brentwood, TN 37027
- Phone
- (615) 373-4160
- Website
- www.chick-fil-a.com/locations/tn/brentwood?utm_source=google&utm_medium=gmb
- Status
- Opens soon · 6:30 AM
Chick-fil-A is a restaurant located in Brentwood, TN. It is one of 108 restaurants listed in Brentwood. Its 4.5-star rating is above the Brentwood city average of 4.3 stars. It ranks #17 of 108 restaurants in Brentwood. There are 10 photos associated with this location.
About Chick-fil-A
Welcome to your Brentwood Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken... More
Hours
| Saturday | 6 AM–10 PM |
| Sunday | Closed |
| Monday | 6 AM–10 PM |
| Tuesday | 6 AM–10 PM |
| Wednesday | 6 AM–10 PM |
| Thursday | 6 AM–10 PM |
| Friday | 6 AM–10 PM |
Customer Reviews
This is my preferred Chick Fil A location. Employees and service are exceptional. If the food comes out not fresh enough, they will always replace if asked. The place is always clean. Mobile ordering makes the experience very easy.
Will never go back. The only thing these people know how to do is say bless you and that's it. they think as long as they throw God into everything everything in their business is great. And every customer will just be happy.
I ordered my regular coffee drink (add shake base), which I've done without issue at many other Chick-fil-A locations across the country. However, this store told me they would not make it. I explained that I've ordered this exact drink countless times at other stores, and I asked them to get the manager. I was told "The manager is right here and said we won't do it." It's frustrating and contrary to the courteous and solution-oriented service we've consistently experienced at Chick-fil-A. To be clear, my request was entirely within what Chick-fil-A stores typically offer. I wasn't asking for something outside the scope of your menu, like a hamburger. Your location has shake base. It was a matter of making your customer happy and putting shake base in the cup. Milk had to go in the same wa
This particular location was a bit disappointing. The fries were not great or hot. My chicken sandwich is usually so hot I can't even hold the wrapper. This one was barely warm. It wasn't fresh. We went inside at 8:55 pm and an employee was sweeping behind the counter. He first looked at us and said nothing. There was one couple in the restaurant eating. He finally looked back up and told us the dining room was closed. I guess he was killing a couple of minutes because they close it at 9pm. No problem. We got in our car and went through the drive thru. Maybe they were having a bad day/night.
Wow this is the worst we've ever had. 😕 The chicken breast on my grilled chicken club tasted like a frozen overcooked chicken patty. The fries were so mushy and inedible. The Italian dressing that I've had many times before, I shouldn't have poured it over my salad before trying it because it was so sour that there is no way it hasn't gone bad. A lot thicker than usual too. Chicken nuggets way too greasy and had no flavor. But hey, nice job on the soft drinks I guess. Glad we paid $30 for decent drinks. CFA certainly isn't what it used to be because of corporate greed but especially this location..🥴
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.