Chick-fil-A

My drive-thru experience was extremely unpleasant and unprofessional from start to finish. The employee taking orders did not listen when I tried to provide my mobile order name and appeared distracted. She also told me another employee, Andrea, creates a hostile work environment, which is not something customers should ever be hearing from staff. At the window, Andrea spoke to me in a raised and aggressive tone and told me to move to VIP parking. When she brought my order out, she handed it to me abruptly. I checked the food for about a minute and noticed my salad was missing toppings I had paid extra for. When I calmly explained this, she dismissed my concern and insisted the salad only comes with half an egg, even after I clarified that I paid for an additional topping. Instead of addr

OWNER KIETH CLARK, messed up my order, did not give sauces with 30 piece nuggets and 2 chicken sandwiches ordered 4 shakes got 3 straws. Called to ask what happened they offered not even an apology. Poor customer service. Definitely went down hill from when they opened and when they cared about there customers. Never returning!

I have never been to a Chic fil a that could mess up an order so fully. I created a mobile order for a vanilla coffee with h&h, a hashbrown bowl with hot sauce, and a parfait. They gave me straight black coffee, iced, with a pump of vanilla syrup, no hot sauce (salsa instead), no spoon for the parfait, and barely any berries.😂 I had to pour out some of the coffee to have room for the handful of h&h creamers that were given to me at the counter…

My girlfriend made an order for drive through pickup at 10:00AM. We got there at 10:15AM and they were only serving with 1 of the 2 drive throughs for morning breakfast. We literally had to wait 45 minutes just to pick up an order. The line was insane, even for a random, early Thursday morning pick-up. They were super slow and when it came to pickup the order, it still wasn't ready and I could see 4 people inside just standing around not doing much. I get it that lines can get intense, but that fact that the service was so painfully slow, the orders weren't ready, and only 2 people were manning the drive through orders, honestly something needs to change.

Been in the drive thru line for over 20 mins. The line was back up to Malphrus road. I’m not sure what’s going on but this has to be the worst Chick fil a I have ever visited. Waited 22 mins in drive thru and was still asked to pull up and wait. Hash browns cold.