Chick-fil-A

Very Disappointed!!! Not sure what this is but it completely threw me off. The Grey coloring on my spicy chicken patty looks like mold.

The staff are great here. Very helpful especially since I have a broken hand and foot and they made sure i was able to get my food and drinks to the table. Love the chicken strips flavorful and moist. Cheese sauce is also a favorite. Mom loves her cookies and cream milkshakes lol. Will definitely be back.

I usually love Chick-fil-A. This experience was not great. I ordered food through the app as I usually do and took my food. I drove all the way to the house I was going to just to find out that my sandwich was missing. I had to order a new sandwich (I did get for free) because of the missing sandwich from the original order. When I went back, the employee told me to go to window. The employee at the window was like who made the mistake. I was like you guys forgot my sandwich. He said, sorry about that and I can give you a promo sandwich to replace it. I said that I ordered through the app and it was free. He said ok with a smirk on his face. I do think the service could be a bit better.

I’ve never felt the need to leave a negative review for Chick-fil-A, but this experience was surprisingly disappointing. There was a simple mix-up with my order, and instead of handling it with the kindness and professionalism Chick-fil-A is known for, the manager was rude, dismissive, and unnecessarily objective. After addressing the mistake, she actually started following me to my table obviously annoyed to in my opinion count the sandwiches, which felt disrespectful. I was up front about them possibly not ringing it up because we ordered a lot of food. We spent 65 dollars! She did mention she would “handle” the employee who made the mistake, and while she didn’t correct them in front of me, the tone and approach felt harsh rather than supportive or solution-focused. She actually said I

I came into this chicfila, at 9:15 pm. No car, just walked. They closed the inside at 9 o clock, so I walk through the drive through and ask if I can still place an order, the man at the drive through says I can. Then, I was planning on using a free chicken sandwich giftcard provided by chicfila, the card expired September 30. It’s October 1st. So when my friend gets his food and the manager comes out, I kindly ask, may I redeem this giftcard, I’m a day late and would really appreciate it. The manager denies my requests and tells me to leave. If he really cared about customers he would have atleast tried to do something about it. Then I had a 10$ giftcard and tried to redeem that, a sandwich was exactly 9.99… I was taxed 65 cents and couldn’t redeem my giftcard. Horrible service, ruined my