Chick-fil-A

I ordered around 11ish at this location online and drive through. I got nuggets fries and mac n cheese. Me my 2 kids both have had diarrhea and been nauseous none stop for 5 hours. Something was definitely bad. I called tried to talk to manager they put me on hold and hug up. Then i called back and sent me to voicemail. Wow thats crazy. I dont enjoy this behavior and this isnt how you treat a customer.

Clean, fast service, lettuce was fresh and crisp, Daryl gave us better service than we get at sit down restaurants. A+ very impressed. And appreciate the kids play area in the winter months.

My wife, mother-in-law, and I visited the drive thru on a Saturday afternoon. The drive thru was busy, which is pretty typical for Chick-fil-A. Like most Chick-fil-A’s, their drive thru and kitchen teams were working well together and keeping the line of customers moving forward, and kept our wait time to a minimum. The young man who took our order was friendly and welcoming. I had the grilled nuggets and waffle fries, and it was fresh and delicious. Recommend! ⭐️⭐️⭐️⭐️⭐️

Not the service they are famous for! Ordered for take out mobile. I got home and realized the order was wrong. No big deal it happens. However their response to it bothered me a lot. It’s very challenging to get a real person for customer support. Once I did the girl on the phone was very rude, and basically implied it was my fault my order was wrong since I didn’t check before driving away from a 40 car line. Worse than that they REFUSED to simply refund what I didn’t get. I didn’t ask for any compensation, coupons, bonus points nothing. Literally to just NOT PAY FOR FOOD I DIDNT GET. They would not do it. My options were to drive back to the store to come pick up the food or drive back to the store to show them my credit card to get a refund. Guess I will just use my gas and time and

Chick-fil-A always has great service and a good chicken sandwich. I go for the lemonade and ice cream too though. Plainfield will give you a free karge drink with a gallon purchase too.