Chick-fil-A

Addison, TX · Fast food restaurant

Rating
3.1/5
★★★☆☆ 3.1
Reviews
20
Rank in Addison
#49
of 86 restaurants
City Percentile
15%
rating percentile
Address
Chick-fil-A, 3790 Belt Line Rd, Addison, TX 75001
Phone
(972) 247-3232
Website
www.chick-fil-a.com/locations/tx/addison?utm_source=google&utm_medium=gmb
Status
Closed · Opens 6 AM

Chick-fil-A is a restaurant located in Addison, TX. It is one of 86 restaurants listed in Addison. Its 3.1-star rating is slightly below the Addison city average of 4.2 stars. There are 10 photos associated with this location.

About Chick-fil-A

Welcome to your Addison Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken... More

Hours

Friday6 AM–10 PM

Customer Reviews

★☆☆☆☆ 1.0 Rick Upshaw · Oct 2025

They have almost as many 1-star reviews as they do 5-star reviews.! That should tell you everything you need to know about this place! As a brother in Christ, I try to support Christian businesses whenever I have the opportunity to do so. Such was the case today... at least it would have been had these people respect me or my time enough to answer the phone. I had at least a $200 - $300 catering order to call in. All I got was a voicemail - and it doesn't even work right! Since my experience at this store has always been fine in the past, I went to the store to let the "manager" know why they were losing my business today. When I told her what happened, she said she would get the operator. Apparently, the operator had better things to do with their time. Worse yet, when the manager e

★☆☆☆☆ 1.0 Devin Robillard · Jan 2026

No greeting from any employee, food sat at pick up window with no one monitoring any of the kiosk at the front. Worse chick fil a I’ve been to in all my years the back brought out a door dash over my ready food when I was in line already and had to step back. Unacceptable service and needs restructuring.

★☆☆☆☆ 1.0 Marek Fuhrmann · Dec 2025

Chik-fil-A is usually hecka good, but I saw one of the delivery drivers driving while being on her phone. She was going either 35 or 60 in a 45 speed zone. Which could've definitely caused something. With the driver almost hitting a pedestrian that was trying to cross the road. This made me lose trust in Chick-fil-A in who they hire, especially as delivery drivers. Chick-fil-A the car that was being driven had the license plate ending in 2001 and is a Toyota, if you need the information.

★☆☆☆☆ 1.0 Leslee Macias · Feb 2026

When pulling up to drive through a young man confirmed my order yet kindly when pulling up. However when approaching the window a Mexican lady said she couldn’t find my order and required me to pay again. She was not polite and did not try and investigate what went wrong on their end. She was extremely very rude and snarky. If you want good service I recommend not coming here.

★☆☆☆☆ 1.0 John Alonzo, Jr. · Dec 2025

Ask for Grilled club..... ( first of all, let us see the menu since we can't pull up to the actual menu area with the intercom ).... Get home..... They gave me a grilled chicken sandwich not the club one...... I go back......they kindly fix it...... Get home.....look in bag that had the soup and salad in it....they left out the tortilla strips for the tortilla soup and the extras that come with the salad. I can't win here...left voice mail....I doubt they'll call back...because I've left a voice mail before and they didn't correspond. If you have the employee take the order before the customer getting to the intercom area of ordering.....have the employee show the menu to the customer......not everyone has the menu memorized. ( we don't work there) yall do. 31 dollars spent with i

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

Fast food restaurantBreakfast restaurantCatererChicken restaurantDelivery serviceFamily restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.