Chick-fil-A
3814 Challenger Ave SWC of Challenger Ave and, W Ruritan Rd, Roanoke, VA · Fast food restaurant
- Address
- Chick-fil-A, 3814 Challenger Ave SWC of Challenger Ave and, W Ruritan Rd, Roanoke, VA 24012
- Phone
- (540) 685-4255
- Website
- www.chick-fil-a.com/locations/va/bonsack?utm_source=google&utm_medium=gmb
- Status
- Closed · Opens 6:30 AM
Chick-fil-A is a restaurant located in 3814 Challenger Ave SWC of Challenger Ave and, W Ruritan Rd, Roanoke, VA. It is one of 1 restaurants listed in 3814 Challenger Ave SWC of Challenger Ave and, W Ruritan Rd, Roanoke. Its 4.6-star rating matches the 3814 Challenger Ave SWC of Challenger Ave and, W Ruritan Rd, Roanoke city average of 4.6 stars. Based on combined rating and review volume, it currently ranks first among restaurants in 3814 Challenger Ave SWC of Challenger Ave and, W Ruritan Rd, Roanoke. There are 10 photos associated with this location.
About Chick-fil-A
Welcome to your Roanoke Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken... More
Hours
| Saturday | 6 AM–10 PM |
Customer Reviews
I truly believe this is one of the best chic fil a i ever visited. It was extremely clean, organized, well lit, great atmosphere and fantastic staff! Big shout out to Lily and Linda! They made me feel welcomed ! The location wasn’t too busy , we came before noon and it was fast ! I had the chicken wrap and it was delicious.
All Chick-fil-A's rock. But this location is an awesome one with a great play place! Seems harder to find these days. Perfect for the kids!
I just had a disrespectful level of service at this chick-fil-a. When asked about the order taking 15 minutes, it has handled poorly with a team member saying "it's actually 13 minutes." Then a runner tried to quietly slide me a sandwich coupon rather than acknowledging the poor service. Ultimately, it took more than 20 minutes to get our food after I having to pull forward for their convenience. Three meals and an extra chicken nuggets didn't warrant the slow time especially when at at least 4 vehicles had arrived after me had received their orders prior to. The overall experience was disappointing. They seemed more occupied with shutting down 40 minutes early rather than providing customer service.
They were pretty busy at lunch time but I still got my food quickly. I ordered the spicy chicken sandwich but I got a regular because I don't think they heard me and I didn't pay attention. Regardless it was very fresh and delicious.
The Chick-fil-A in Bonsack continues to set the standard for outstanding customer service and community engagement. The staff is always friendly, attentive, and genuinely committed to creating a great experience every visit. Our family especially appreciates the seasonal activities and holiday events they incorporate, it adds a special, welcoming touch that makes dining here feel more like a community gathering than just a quick meal. Great food, excellent service, and a team that truly cares about families. Highly recommend!
Accessibility & Amenities
Services
This listing is informational. Contact the business directly to verify credentials, services, and availability.