Chennai Cafe @ Global Mall

Updated to say, our food was perfect again today, and it's always nice to see the friendly owners. We had the paper dosa today. I enjoy the dosas, usually get the ghee dosa, but have tried the rava dosa as well. Wish I could make them this tasty at home. Always delicious, and I look forward to getting it when I come to the global mall. Between the Chinese Dhaba and Chennai Cafe, we always leave the Global Mall with full happy bellies.

If I could give them a zero rating I would. My dosa was cold. I went back and told them. Instead of good customer service, apologizing and warming it up, the owner started screaming at me. He told me that my dosa has been sitting there for 10 mins and he has been calling my number. Pretty much pointing a finger at me. I advised him that I did not hear him. I looked at my number on the screen and came as soon as I saw that number. They told me that they place the number on the board after screaming numbers. I told them to invest in a mic like other businesses do. It was global mela today, food court was packed and I genuinely did not hear them. I told the owner I am Not talking to him, I am talking to the girl on the register. Then the girl started yelling at me. Food can only taste good if

I placed a to go order of Chappathi - Veg kuruma through Doordash . I have bought this several times before and this time Veg kuruma is completely spoiled and smelled so old. People around me acknowledged the same after testing the smell. I put this as a request to Chennai cafe as well to other restaurants. If you can’t prepare fresh, please do not sell it.Customers trust you and buy it with their money. Please make sure you protect it through your fresh food.

Extremely rude and unprofessional service. The older man at the register was shockingly impolite — we had simply taken an extra plastic bag, and he started yelling across the food court about it. Completely unnecessary and disrespectful behavior. We were appalled by this kind of treatment. Definitely not someone who should be in customer service. Plus both the dosa's were cold and bland. get that man away from the register. Wouldn’t recommend this place to anyone.

Don’t waste your time or money at this place! Ordered a TOGO order at the restaurant in person, and they specifically said twice that filling in the dosa will be on the side so it doesn’t get soggy. Filling was NOT on the side, so we told them to please put it on the side after already reminding them. They took it back, took the filling out of the dosa and didn’t even pack it back. Got a plain soggy dosa with nothing in it! Another person there had the SAME issue, and it was cold and returned it. Tried to call the restaurant as well and no answers. Trash restaurant, and they won’t last long doing business this way. Get food elsewhere!