Cheddar's Scratch Kitchen

We had a party of 25 to celebrate my grandma’s birthday. We were helped by two male waiters whose names I can’t remember, but they were excellent. They remembered everyone’s orders, which was impressive. I ordered the salad with shrimp and salmon, mashed potatoes, and a to-go order of shrimp Alfredo pasta.

The food was excellent. Our waiter was also serving as bartender. The service was poor. He spent too much time talking to other employees around the bar. Having one job would have been better. I did express my concerns, but he responded very nonchalant. I tipped because that's what I always do.

Worst Monte Christo ever, over cooked. The powdered sugar was also sprinkled all over the french fries, just plain lazy. Service was also lacking, no desire to even be pleasant and only visited the table twice after taking our order, to bring the food and to bring the check. It was not busy. Never going back.

As requested below I forwarded my review to customer service. Their response was very kind. Wonderful atmosphere, and service. Very clean restaurant. I've been eating at Cheddars for many years all across the South. I've always enjoyed my meal. Tonight was the exception. The ribs advertised as fall off the plate, perhaps a play on fall off the bone. They were didn't fall off the bone or plate. The meat was tough and I couldn't cut the bones apart with a knife, but had to tear them apart. Meat was tasty maybe because the sauce was so good, covering up the tough meat. Fries were on the cold side of warm. 1 disappointment out of many visits in the past 25+ yrs isn't bad, but it does produce a low score.

So I had to convince mi amor to try them again because he got food poisoning the last time. They exceeded his expectations this time around but I kept reminding him that was 3 years ago 😅 all that to say WE WILL BE BACK🤗🥳