Charney Commercial Restaurant Equipment

I have never conducted business with Charney Commercial Restaurant Equipment, but I had an encounter with one of their pickup trucks on 28th St. heading westbound around 1:30 PM on 2/25/2026 that I feel is worth mentioning. The driver (who I assume was an employee) was traveling westbound and was driving very aggressively such as tailgating, cutting off vehicles, and nearly causing a collision. Traffic congestion can be frustrating, but that does not justify unsafe driving behavior that puts others at risk. I was unable to obtain the full license plate number, but the pickup truck’s plate began with “DLL.” I hope the company addresses this and reminds their drivers to operate company vehicles safely and courteously in the community.

I would have to say that I am quite disappointed with the customer service at this location. The location does have a great selection but when purchasing commercial equipment I found that I had to price check online to make sure I was getting a competitive price and my follow up concerns took a lot of calls to get addressed. I hoped that a physical store location would have better customer service than the online websites with cheaper prices but right now I am not sure it does. I do appreciate them trying to get my equipment to me timely and thevapology from the store manager on the lack of response.

This is a great place to go to. They have a lot of dishes and pretty much everything you need for your kitchen with great selection I highly recommend.

We love to buy our equipment from Charney, first because they have a great selection and give advice that is custom tailored to your needs. Most of all though it’s the friendly customer service, that makes this company stand out, especially the helpfulness, attentiveness and efficiency of Daniel and his delivery team. Patrick Roggenbau The Lilley Mansion B&B

Great prices and availability. Hector was wonderful with helping us navigate through the store and find the items we are looking for. This is definitely going to be our place to shop.