Charleys Cheesesteaks

Norfolk, VA · Sandwich shop

Rating
3.7/5
★★★★☆ 3.7
Reviews
20
Rank in Norfolk
#493
of 773 restaurants
City Percentile
27%
rating percentile
Address
Charleys Cheesesteaks, 600 Premium Outlets Blvd Sp. #604, Norfolk, VA 23502
Phone
(757) 337-8340
Website
order.charleys.com/menu/norfolk-premium-outlets
Status
Closed · Opens 10 AM

Charleys Cheesesteaks is a restaurant located in Norfolk, VA. It is one of 773 restaurants listed in Norfolk. Its 3.7-star rating is slightly below the Norfolk city average of 4.1 stars. There are 10 photos associated with this location.

About Charleys Cheesesteaks

No matter the name, we've stayed committed to quality over the past 30 years. The #1 Cheesesteak in the World is made with only premium ingredients, like 100% USDA choice steak*, 100% all-white meat chicken, all-natural cheeses, and hand-cut... More

Hours

Saturday10 AM–7 PM

Customer Reviews

★☆☆☆☆ 1.0 Ashlin Dotson · Aug 2025

I only did a one star because you had to do something . worst experience EVER. guy taking our order was rude , our sandwiches were EXTREMELY dry and my sub only had meat on HALF the bun.! I literally had a good 4 inches of my 9 inch sub with no meat or anything at all. i will always go to the one in MacArthur mall for now on because this one was TRASH. when I asked the guy about the meat he just gave me a thumbs up. didn't even offer to add more or anything . I had to go back up just to get them to put the tomatoes and lettuce on mine. my kids nuggets were burnt they could only eat 2 of the 4 they got and even that was a hard time. I included a picture and that’s after I tried to spread the meat to cover the full bun and had them correct it with the Mayo lettuce and tomato I asked for . de

★☆☆☆☆ 1.0 Deborah Sharpe · Dec 2025

Visited this location at the outlet today with my spouse. ordered boneless wings & bone in wings. My spouse stated that the boneless wings were too hard to eat so I took them back. I realized the difference in price and had no problem paying, but the "supervisor" choose to go back and forth with me stating that "I was the only one who complained and that the wings were set on the correct temp. I had to tell him to stop arguing with me. He was disrespectful to say the least. Rest assure I will put the word out and will NEVER patronize this establishment again. P.S (1) star was only given to post

★★★☆☆ 3.0 Charisse · Oct 2025

I went in after walking in the rain. Two employees in the kitchen, one in the front. They took my order, and I notice the tip question on the keypad, and I believe the cashier wanted me to tip as I paid. I did not. I have not been there before, so I wanted to taste there food and see if it was worth it. It was not. Small portions. What do you think Philly cheese steak subs you think very large portions or reasonable. Food taste okay but really overrated. I order the 12.99 footlong Philly cheesesteak sub hardly no meat. I will stick to Philadelphia cold cuts in Virginia Beach. This place too expensive their steps should be $7 at all times. Nothing I repeat nothing to crave over.

★★★★☆ 4.0 Greg Degeyter · Feb 2023

Nice for food court fare. The fries are nice and hot. They don't skimp on the cheese or toppings.

★★★★★ 5.0 Salman Zaidi · Feb 2019

Loved the chicken philly mini with fries. The chicken tasted and smelled fresh. The service was quick and courteous. The food court of the outlet mall was not too busy when we visited. There are three open places in the outlet food court this was the only one that had a bunch of folks lining in front of during lunch time today so I decided to eat there. Not a bad decision the bread was toasted nice and the meaty part was done on a griddle separately and then put on the bread and garnished on with the items I asked for. The fries took about a minute longer but were fresh and made to order. Highly recommend fir food quality and service efficiency. #letsguide #wheelchairaccessible #familyfriendly #👍 #🥪

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Sandwich shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.