Charleys Cheesesteaks

Store just opened. Very nice staff and food is made to order. Hubby and I both had the steak sandwich and fries. Everything was hot and fresh. They should have steak sauce but they don't. Put some on when I got home.

The entire store (front/back) was very clean. The kitchen was wiped down and organized. The stainless steel and grills were clean while in use. The staff is clean and were all wearing hair nets and gloves. Our food was fresh and delicious with great care in preparation. The staff is extremely courteous and welcoming. This is a great business addition to Garfield Heights. I will definitely come back!

WOW!! This is not about the food. It was great. But the service. There were 4 people that came in after me. Everyone got their order before me. I ordered 2 regular cheesesteaks, no frfries or a drink. I was #54. They called #51 #52 then # 56 and so on. I said to them. Where's my order. They looked at me like. Did you order? A! Yes! #54! OH! Really. What a joke. No sorry. Nothing..

Second visit. Definitely something off with the taste and quality of the food. I had to add Chipotle sauce from my fridge to help the taste. Store needs to be shopped if not up to quality of the original brand.

Customer service was excellent, the food was great to no complaints over here, I will be back...