CAVA

CAVA was clean and spacious when I arrived around 11:30am. The food was fresh and flavorful, and I appreciated having options that worked well with my eating plan. I ordered a bowl with grilled chicken, vegetables, hummus, and a couple of sauces, and everything tasted great. As it got closer to 12:30, the line got a little longer, but there was still plenty of seating inside and outside. Customer service was okay, though the ordering process could have been explained a bit better. The drink station initially had no ice, but it was eventually refilled. Overall, a good experience and I would return.

I’ve been ordering from CAVA regularly for our business lunches and have generally had positive experiences, which is why today’s visit was especially frustrating. We placed our usual order, but when we opened the bags and began handing out meals, we realized that every kids meal was missing the pita bread that has always been included. On top of that, multiple coworkers specifically requested sauces on the side, and those instructions were ignored. I called the store to clarify and spoke with a manager, who informed me that CAVA kids meals no longer include pita bread. Not only has the price increased from $7.95 to $8.25, but the portion size has been reduced as well, significantly less food for a higher price. This was particularly disappointing because one coworker was trying CAVA fo

I finally tried this place out after hearing all the hype about it. Briana and Jake were super friendly and helpful and made my experience great! It can be a little overwhelming for a newcomer because there are so many fresh options and combinations. I went with a curated chicken and rice bowl to simplify things. Fantastic. The chicken was fresh and flavorful. the hummus, Greek yogurt dressing, tomatoes and feta made an incredibly flavorful combination! The rice was a tad mushy for my taste, but perhaps thats how its supposed to be! Don't forget to try the pita chips, they are fantastic!

The past three consecutive visits (minimum) at the Rancho Cucamonga location have been less than satisfactory. The $17 Harissa Avocado (and other) bowls are falsely advertised and half filled. The “free” pita bread is often missing. The drink for the Kids meal was missing twice (and would’ve been a 3rd time, but my husband insisted they look at the incoming order to confirm what we already KNEW..and paid for). Additionally, this location has become grossly unkept. The service, food quality, and especially the QUANTITY is NOT consistent with the price charged.

1 Star – Extremely Disappointing Experience I had a really disappointing experience at this CAVA location today. The line was moving very slowly, and when I was finally helped, the employee assisting me (Brianna) was openly saying in front of multiple customers that she didn’t want to be there and didn’t want to work the register. That immediately made the atmosphere uncomfortable and unprofessional. I also noticed that side sauces are now being placed directly inside the bowl. Personally, I find that unsanitary — the containers touch everything and then go straight into your food. It wasn’t worth arguing about, so I let it go, but it definitely didn’t sit right with me. The worst part was when I paid. When she handed me my change, she dropped it carelessly, and it spilled everywhere. I di