Cassano's The Pizza King
New Lebanon, OH · Pizza restaurant
- Address
- Cassano's The Pizza King, 588 W Main St, New Lebanon, OH 45345
- Phone
- (888) 294-5464
- Website
- www.cassanos.com/location/west-main-street
- Status
- Closes soon · 12 AM · Opens 10:30 AM Sat
Cassano's The Pizza King is a restaurant located in New Lebanon, OH. It is one of 11 restaurants listed in New Lebanon. Its 3.6-star rating is slightly below the New Lebanon city average of 4.2 stars. It ranks #3 among New Lebanon restaurants by combined rating and review volume.
Hours
| Friday | 10 AM– |
| Saturday | 10 AM– |
| Sunday | 11 AM–11 PM |
| Monday | 10 AM–11 PM |
| Tuesday | 10 AM–11 PM |
| Wednesday | 10 AM–11 PM |
| Thursday | 10 AM–11 PM |
Customer Reviews
Terrible customer service. I ordered a pizza today at 7:24pm for 33.17. The money came out of my account. I never got an email and no order was shown. I called cassanos and asked what was going on. They said there was a computer glitch. They said there was no active order. I said but I paid for this pizza. They refused to rectify the situation and order my pizza again stating that I would have to pay for my pizza twice. I told them I can't pay $66 for a small pizza. They refused to help me.
As good as it ever was. It's been years since I had a pizza and sub from here. The crust still has that old fire oven taste. The classic sauce just can't be matched anywhere public. The new digs are better and have a lot more space and atmosphere, in comparison to the old outlet location. Take out or eat right there and chat for a while - no disappointments either way.
HORRIBLE!!! I feel like a joke to them. No matter the fact I spend at least $50 every time I order. I can't even get a call back. My mom was hungry so she ate it but mine is in the refrigerator still untouched
Ordered a super deluxe pizza and they brought a cheese pizza. Called and got the new pizza delivered. The driver then took the cheese pizza, which we had ate on while waiting on our corrected pizza. I was completely surprised they did that. All they can do it throw out the pizza they delivered by mistake so why not let us keep it for THEIR mistake.
First and last time ill come here. Ordered a spm medium pizza. Toppings look cheap at best and on a budget so minimal. Crust is as thin as a tortilla (shoulda chose mexican anyway). Pizza was cut into bite size squares so thanks i guess. But the seats at the tables (only one other customer in the place) hadnt been wiped down in a bit. The employees are actively arguing and cursing (eff word derby) in the back and i can hear every word from the front.
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.