Cassano's The Pizza King

New Lebanon, OH · Pizza restaurant

Rating
3.6/5
★★★★☆ 3.6
Reviews
20
Rank in New Lebanon
#3
of 11 restaurants
City Percentile
40%
rating percentile
Address
Cassano's The Pizza King, 588 W Main St, New Lebanon, OH 45345
Phone
(888) 294-5464
Website
www.cassanos.com/location/west-main-street
Status
Closes soon · 12 AM · Opens 10:30 AM Sat

Cassano's The Pizza King is a restaurant located in New Lebanon, OH. It is one of 11 restaurants listed in New Lebanon. Its 3.6-star rating is slightly below the New Lebanon city average of 4.2 stars. It ranks #3 among New Lebanon restaurants by combined rating and review volume.

Hours

Friday10 AM–
Saturday10 AM–
Sunday11 AM–11 PM
Monday10 AM–11 PM
Tuesday10 AM–11 PM
Wednesday10 AM–11 PM
Thursday10 AM–11 PM

Customer Reviews

★☆☆☆☆ 1.0 April Martin · Dec 2025

Terrible customer service. I ordered a pizza today at 7:24pm for 33.17. The money came out of my account. I never got an email and no order was shown. I called cassanos and asked what was going on. They said there was a computer glitch. They said there was no active order. I said but I paid for this pizza. They refused to rectify the situation and order my pizza again stating that I would have to pay for my pizza twice. I told them I can't pay $66 for a small pizza. They refused to help me.

★★★★★ 5.0 Gary Douglas · Apr 2021

As good as it ever was. It's been years since I had a pizza and sub from here. The crust still has that old fire oven taste. The classic sauce just can't be matched anywhere public. The new digs are better and have a lot more space and atmosphere, in comparison to the old outlet location. Take out or eat right there and chat for a while - no disappointments either way.

★☆☆☆☆ 1.0 Jessica Grooms · Oct 2024

HORRIBLE!!! I feel like a joke to them. No matter the fact I spend at least $50 every time I order. I can't even get a call back. My mom was hungry so she ate it but mine is in the refrigerator still untouched

★☆☆☆☆ 1.0 Sarah Beth · Oct 2025

Ordered a super deluxe pizza and they brought a cheese pizza. Called and got the new pizza delivered. The driver then took the cheese pizza, which we had ate on while waiting on our corrected pizza. I was completely surprised they did that. All they can do it throw out the pizza they delivered by mistake so why not let us keep it for THEIR mistake.

★☆☆☆☆ 1.0 Jason Williams · Jun 2024

First and last time ill come here. Ordered a spm medium pizza. Toppings look cheap at best and on a budget so minimal. Crust is as thin as a tortilla (shoulda chose mexican anyway). Pizza was cut into bite size squares so thanks i guess. But the seats at the tables (only one other customer in the place) hadnt been wiped down in a bit. The employees are actively arguing and cursing (eff word derby) in the back and i can hear every word from the front.

Accessibility & Amenities

✓ Delivery ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Fast Service ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating ✓ Alcohol ✓ Beer ✓ Comfort Food ✓ Late Night Food

Services

Pizza restaurantItalian restaurantPizza delivery

Top Restaurants in New Lebanon

NameRatingReviews
Origin Coffee and Cream★★★★★ 5.020 reviews
China Dragon★★★★☆ 4.120 reviews
Jojo's Lunchbox LLC★★★★★ 5.00 reviews
Dayton Metro Library - New Lebanon Branch★★★★★ 4.50 reviews
Dixie Diner★★★★☆ 4.30 reviews
Taco Bell★★★★☆ 4.00 reviews
McDonald's★★★☆☆ 3.40 reviews

This listing is informational. Contact the business directly to verify credentials, services, and availability.