Casey's

Depressing. All other locations nail the pizza, but this one doesn't care. (Not the first time)

I live near the area and Everytime I order pizza I am not disappointed. Cheese soft and melting and nice crust.

This Roscoe Casey’s (daily visit) stands out for its excellent service, friendly and efficient staff, and a solid selection of food and drink options. The regular employees are always welcoming, making sure to offer assistance with a smile and great conversation. Only feedback I have is on the pizza. Send it through the oven a bit longer alto be crispier. Overall, 5 ⭐️ ⭐️⭐️⭐️⭐️

Recieved a pizza with no toppings just cheese and when I called to get a refund theybstatedbthatbthey recieved the order that way so they put it through. If you knew my name when I called you because it was that outrageous to literally just put cheese on bread why wouldn't you call to confirm. And then say we recieved the order that way so we processed it that way. Fix your app selection to not have the basics not even be on a pizza. Thanks for taking my money easily and not being able to give me my money back for something I had no idea I was ordering. Because I realized it's common sense to include sauce and pepperoni on my order. I wish I could give this you guys not even one star for your half peach emoji customer service and weak peach emoji app

I hate doing this but I have to rate service one star due to one person that works there. I don't know his name since he wasn't wearing a name badge, but he works the register. He is a heavier set guy with short orangish/blonde hair. I have watched multiple interactions with customers and you can tell he hates his job. He rolls his eyes and sighs whenever he has to interact with anyone. If you hate your job that much find something else to do. I live in Roscoe but honestly will probably just go to the Loves Park/Machesney Park location.