Casey's

Ordered 2 large pizzas.one thin, one regular. Large beef pizza looked unappetizing. (Picture will follow.) I was disappointed. Obviously, not as upset as my partner ended up on his... Couple new crew working, it looked like. Might want to consider a little more training. Appearance DOES make a difference. So true as in all life... We order quite frequently, and they know us by first name(s). Gonna be awhile before I order again. I'm bummin 😞 Always been my favorite pizza place...

I needed to buy gift cards and at first Chelsa was very friendly. I had 8 to buy and was using my credit card. It showed 4 approved and 4 declined, but my credit card showed the full amount posting. I called my card company they explained they saw full amount. I asked Chelsa if she knew if at the end of the night the transactions would settle for the approved amount only. She was defensive, shut down, said speak to my manager the receipt is in black and white. At no point was I arguing more inquiring due to the large amount. We tired again and again the system approved 1 of 4. At this point I was done. Things happen and system can be weird. If that could be explained. Very disappointed we live in a small town and the customer service was poor. Its okay that it would have not turned out it

Been in the Osage City location several times over the last few weeks. There’s never much hot food ready to go but there is always employees standing around talking to each other. We just walked out like the other customers before us did. Get it together and do better.

I ordered 17 pizzas for a party and they all turned out just fine. Everyone enjoyed them. We did have to wait a little longer to get them, but I should have placed the order sooner. The cook was working very hard to get them done. Thank you.

Called for to see if there was any breakfast burritos before I made the drive to pick up and was told there are no more. I asked to see if I could get some made since I live some time out of the town and was told none could be made. At 6:30 in the morning there are no breakfast burritos to be made. Makes since ya know not to have breakfast items during breakfast. On a side note I have ordered a sub through the app one morning since I work nights and was made completely wrong. Had to return to the store to get it made correctly. Was told multiple times by the cook that she doesn’t make subs and that she doesn’t know how to make subs. I wasn’t upset about it because I understand mistakes can be made. But why is that an option for me to order if the cooks don’t know how to make it. If ya wa