Casey's

I’ve never had a bad experience with this location until tonight. When we got home, we realized our order was incorrect, so I called the store to address it. First, the automated system was actually the most pleasant part of the entire call. Once I was connected to the store, the person who answered the phone greeted me with, “Hello, what do you want?” I was taken aback and asked, “Umm, is this Casey’s in Hill City?” Her response: “Well yeah, duh, who else did you call?” I mentioned that this wasn’t a very professional way to answer a business phone, and from there, the conversation just went downhill — she remained rude and dismissive while I tried to explain the issue with my order. I asked to speak with the manager, hoping for better treatment. Unfortunately, the manager — Brad, I bel

11/05/2023 pizza at 11pm was AMAZING and delicious. The items on a drink were priced wrong. I showed the cashier were I found the item with the price tag he acknowledged it was priced wrong but did not change the price! 11/06/2023 10:51 pm NO PIZZA I asked the cashier and the cook that was boxing donuts for himself to take home for free, why the lights were off in the kitchen and there was no pizza. The guy boxing donuts stated, "look we close at midnight I ain't tryna be here past that. When I'm the cook we shut down a little sooner" I grabbed a drink and slim Jim purchased it and left. The night shift cook on 11/05/2023 needs to be recognized for amazing delicious pizza! Even late at night! It was fresh and delicious!

Ice machine might as well be a slushy machine when its actually working. Can't seem to find the right time to get pizza off the rack. Always empty. Last summer i walked in and there was a heated meeting in the kitchen about always having 3 pizzas on the rack at all times. Nothing has changed.

I'd just simply like to say, if the management here didn't have their heads so far up their "dairy aire" this place wouldn't be half bad and they'd get/keep more competent employees.

I have gone to this location several times. I always get a 32 oz soda and it’s always been 0.99. Yet somehow a 32 oz REFILL costed me 1.73. If somebody can explain that to me I’d gladly appreciate it.