Casey's

Casey’s Elsberry, Missouri. My chief complaint here is the kitchen and lack of convenience foods ready to go. They are frequently out of hot food choices. The food/beverage station is often a mess and out of stock. (Update: the kitchen workers have been a lot more friendly and responsive.) The kitchen workers will straight up ignore you if you’re trying to ask them a question. Food availability is always “it will be out in 15 minutes.” I will say that their new Hawaiian pork slides are THE BOMB… when they are available. Their cheeseburgers are fairly priced and taste very good. I’ve been in the store when employees are cussing. I don’t expect a lot from Casey’s, but we probably visit this store at least 3-4 times a week on our way home from work or when we want a quick dinner and I don’t

When the kitchen manager can't make a pizza.....how is her staff suppose to know.. I ordered a breakfast pizza with sauce gravy today. I got bread with meat and cheese and hardly a trace of gravy. Who wants dry pizza????? Do better! We pay money for our food and at least expect it to be eatable.

Everything is awesome about this place but there is one thing. I usually use this app called Fetch Rewards and I can't have my rewards that much here because there's no paper inside the gas pumps. Otherwise, everything is great! The donuts and the pizza is delicious!

I called a little while ago and the automated service said they were not receiving take out orders at this time but I could wait to talk to someone in the kitchen or go online and order. So I waited. No one answered. I checked the website but they weren't accepting orders there either. I was close enough at this point just to go there and walk in. So I walk in and there's two employees and hardly any customers. One woman was in the kitchen and the other sitting behind the cashier counter. There's cold breakfast food sitting in the cabinets. There's no pizza in the spin machine. The worker in the kitchen isn't doing anything. Every drink machine is out of order. The coffee machines and the soft drink machines. No one even greeted us. We left 2-3 minutes after we walked in.

Unimpressive experience, employees where not at check out, instead they where in kitchen. Defending the appearance of team work but easily solvable issue but hiring part time cashier. Or even part time kitchen aid who's main focus would be dish, trash, food rotation and that's all. While kitchen worker cooked, kept prep-stock filled and fulfilled pick-up orderers.