Casey's

Every time we order, the food is never ready or even made on time. Tonight, we went to pick up our online order and the girl working ignored me. When asked about our order she was incredibly rude and said “Can’t you see I’m busy?” (She was chatting casually with a UPS driver). Then she made a snide comment about our order. I had to stand and watch her make our order to make sure it even got made.

Anna was incredibly rude to my fiancée. Wouldn’t believe her that her pizza was already paid for even though it had a slip on it that said “paid online” sticking out of the box. Didn’t even look up from her phone to acknowledge her in any way, shape or form that the transaction was complete. And just spent the entire time looking down at her phone like my fiancée was the biggest burden in the world. I also work at a gas station and they’re times when using your phone is acceptable. While the customer is checking out isn’t one of those times. Do better.

I enjoy Casey's and have been shopping their stores for my whole life and I am almost 48 but on 10/2/25 at 3pm I stopped for fuel and coffee at this location and this is what I have observed. The urinal in the men's room still has a floss pick in it from a number of weeks back and it is very obvious that it hasn't been cleaned in months. Also there has been no fresh urinal deoderizer in months and the automatic flush for the unrinal has been broken for years now. This location has turned into an over glorified outhouse! To make matters worse the woman running the register was to inconvenienced to put her phone down to do her job. I had to speak up otherwise the woman in front of me and I might have been waiting to checkout whenever she was done texting whoever was more important than us.

Terrible place to order food from. Employees won't talk to you or make your food. Waited 30 min to be told they didn't receive the order. I showed them the order and they still refused to believe me. But they could find the order to cancel it. Not a smart one in the bunch.

Ordered doughnuts twice now for clients called the orders in and not once but twice the orders for 2 dozen doughnuts were never registered. No pizza or food ready at noon, I mean nothing. The store is absolutely filthy from top to bottom you can see the filth on everything from the parking lot to the bathrooms, I do not see how this location passes a health inspection. This is a very poorly managed store. Besides gas, the Denison Casey's is the worst I've ever seen.