Carvel

Ice cream is decent but very overpriced. Lady serving was not very friendly and when I asked for the graham topping that is not only advertised on a sign outside but on the glass inside she looked at me weird and said “we don’t have that.” Maybe we misunderstood but I felt so rushed that I just moved on.

We were traveling from VA to Maine and stopped by Sleepy Hollow. Went to Horseman Bagel’s (also Carvel ice cream) the next morning and loved them so much we stopped on our way back to VA from Maine. The bagels and cream cheeses are wonderful and the service is top notch! Very friendly husband and wife duo. I highly recommend! If you don’t stop, you are missing out! We will be back!

I usually enjoy coming to Carvel but I must say I was very disappointed with my visit today. I come often and order the same thing every time a small sundae with extra fudge with peanuts whipped cream and cherry!!! Pretty normal sundae, & then I got my son a small strawberry milkshake.. My order came out to 16$ and change… A small sundae and a small milkshake $16??? I never had to pay this much with all my visits…

Best ice cream in Sleepy Hollow and any of the river towns for that matter. Always fresh and often they often have no flavors that amazing! The ice cream is perfectly balanced and not too sweet. Epic toppings. The staff treat you with the utmost respect and seem to always go the extra mile. My only qualm is that they don’t have the same place in my town because I’d be back 3 times a week!! What an awesome place!!

Sharing a recent experience as a heads-up: if you're ordering an ice cream cake from this Carvel location (or any Carvel location, as I have sorely learned) - call them DIRECTLY rather than using the Carvel website. This, however, is not where my issue lies with this location in particular… For background: I pre-ordered a dairy-free cake online via the Carvel website a full day in advance for pick-up, only to show up and be told they didn’t have it, and that they don’t even offer dairy-free cakes at this location (it was, however, listed as an option on the Carvel website as a selection for THIS location when filling out the order form). Again, this isn’t even the root of my issue… My issue is the fact that not a single person at this location who was aware of my order (again, made 24 ho