Carvel

Massapequa, NY · Ice cream shop

Rating
4.4/5
★★★★☆ 4.4
Reviews
20
Rank in Massapequa
#41
of 96 restaurants
City Percentile
48%
rating percentile
Address
Carvel, 998 Hicksville Rd, Massapequa, NY 11758
Phone
(516) 541-5616
Website
locations.carvel.com/ny/massapequa/998-hicksville-rd?utm_source=google&utm_medium=organic&utm_campaign=locations_partner
Status
Closed · Opens 10:30 AM

Carvel is a restaurant located in Massapequa, NY. It is one of 96 restaurants listed in Massapequa. Its 4.4-star rating is above the Massapequa city average of 4.3 stars. There are 10 photos associated with this location.

About Carvel

Carvel in Massapequa is your destination for classic soft serve ice cream and frozen desserts the whole family loves. Choose from creamy soft serve, hand-scooped ice cream, milkshakes, sundaes, and iconic ice cream cakes for birthdays and... More

Hours

Saturday10 AM–10 PM

Customer Reviews

★★★★★ 5.0 Thomas Thornton · Jul 2022

I have been told Carvel is the best icecream around Long Island and from what I've seen and experienced it really is amazing! This location has this old school ice cream parlor feel! The staff are very friendly and very professional! The shop was super clean and well laid out! There was wide selection of cakes, soft serve ice creams and hard ice cream! When we requested our orders the service was quick and friendly! I highly recommend getting the Triple Chocolate Brownie hard ice cream!

★★★★★ 5.0 Brett Skipper · Jul 2023

It's always great to experience Carvel whenever we are on Long Island. This one has friendly staff and is efficiently run. The soft serve as always is great!

★★★★★ 5.0 Caroline Zamel · Jul 2025

Had hard ice cream cone. Fantastic flavor. My husband had strawberry and he raved over the preserves infused in ice cream

★☆☆☆☆ 1.0 Rebecca Morales · Aug 2024

I’ve been getting ice cream here for years and today I experienced the worst service in a while. I entered around 9:30 and the worker serving me (only female on shift) was more interested in cleaning far before close than helping customers. She had a scowl on her face and kept rolling her eyes. She asked for all of the orders at once instead of doing one at a time and then proceeded to rush completing them, giving very small portions, and getting the orders wrong. She also was serving and touching the food right after touching the dirty cleaning rags with no gloves

★★★★★ 5.0 Amelia Cariddi · Nov 2022

The best customer service experience we have had in a while! Had a personal call from the owner and he was so understanding, kind, and apologetic for a minor mix up that happened in store. This business is true to its word and honest! We love carvel. This is by far the best one on the island. Such a genuine guy!!!!!!

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Ice cream shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.