Carvel

This Carvel has single handily changed my view on life. You may be thinking ice cream is a simple pleasure many indulge in meaninglessly. This is NOT true for me, every bite is an experience in its own, every moment one to be cherised. On a particular dark, gloomy night I defeatedly walked into Carvel, my head hung low in shame. Was I, the biggest icecream enthusiastic in the world really about to settle for Carvel? I walked up to the counter and my pessimistic attitude was flipped upside down, and so was my world. The beaming worker smiled at me and his smile flashed such a warm radiance I was worried all the Icecream would melt! He was kind when serving me and the icecream made my gloom into joy. I looked at the recipt and saw the workers name was Dean. My experience on this night was an

I’m honestly heartbroken. Carvel used to be my happy place growing up, but what I saw today made me sick to my stomach. There were mice droppings on the floor right near the counter where they serve the ice cream. I couldn’t believe it — it completely ruined the experience for me. It’s not just gross, it’s dangerous. I walked out immediately. I never thought I’d have to second-guess getting ice cream from a place I’ve trusted for years, but after today, I can’t go back.

A convenient location to satisfy your ice cream cravings. The staff are courteous and friendly.

Nothing special about this Carvel. It is your regular old ice cream store. Lots of flavors and toppings available as well as flying saucers, ice cream cakes and more. Staff was nice during my visit, note there is nowhere to sit inside or outside besides one table and a bench, so it is mostly a to go place. Clean, and affordable. 3/5

Zero reason to go to this Carvel when there are others in the vicinity that are much superior in service and ice cream. The Briarcliff Carvel frequently gets orders wrong and/or doesn’t have them ready on time, and sometimes has freezer burned cake to boot (when buying from the freezer). The flying saucers seem underfilled as well. The owners are indifferent (at best) to these miscues, although rude would be a more apt description. The only thing going for this franchise is that they sell the ice cream on the sign, which I still believe is the best self serve there is.