Carmen's Italian Ice at Clarksburg Market

Variety of flavors, friendly service, great space to eat outdoors. Mango custard is so good! My pup got a pumpkin ice cup for pups!

Hello I’m contacting because I went to Carmen’s Italian Ice at the address 23329 Fredrick Rd Clarksburg, MD 20871. The customer service is HORRIBLE & unacceptable. This lady right here handed me a sample of mango water ice that had a long piece of hair inside of it. I kindly asked for a different spoon to taste the water ice & she had an attitude the whole time while serving me & my family. I asked her if she could make my water ice & my family’s gelati a certain way & she refused. She kept messing up the order & I had to ask her for an extra cup to make it the way i requested. She was nasty towards us the whole time, kept giving us attitudes so I politely asked for a refund. She was mad that I wanted a refund & she was slamming the register in our faces , yelling at us in our face & then

Order an ice cream sandwich which was for $5.00 and a large mint chocolate chip shake. Well the ice cream sandwich was way over priced and the shake didn’t taste like mint. A lot of chocolate chips added which is okay but walking up to the window no greeting or how can I assist you today. Prices are like amusement parks. The older lady sweet and was helpful. The good experience from this was that gas was $3.15 a gallon!!!

Solid choices, friendly staff, and plenty of shade to eat outside.

Usually I love going here, but I found out there was hair in my Italian ice when I had to pull it out of my mouth after a bite. This is when I’m about half way done of my cup. It’s disgusting. I also found another strands after digging around some😭 I very much know it wasn’t my hair since they were kind of whiteish and mine is black.