Carl's Jr.

Been here multiple times and have had the same issue. You order a large fry and they short change ya every time. Done going back in a asking them to give me my hard earned money's worth. Do better.

Fast service thanks to Luke for bringing me my fresh fries and Teresa for giving me some good whip on my milkshake I seen she ran out and only had a bit but the end is always liquid so she opened a new one and gave me the best whip for my milkshake they did forget my cherry ontop but I’m guessing it was because manger was giving her face when I was the only costumer there There’s no need to rush good workers

I have ate at several Carls Jr’s and they have always been good. Stopped here on the way back to Yakima from Kennewick and ordered two double Western bacon cheese meals. The burgers were disgusting. The buns were dried out and the bbq sauce had a horrible taste. Even the fries didn’t taste good.

Food was gross. No sauce on the burger. Drink was only filled 3 quarters full. To top it off i also found a hair in my food. Now i know why the drive through was empty.

Horrible customer service, never really eat there but I have a client who I recently started caring for that loves the burgers. There was no line so I started to order, mind you I don’t eat here but I somewhat remembered the order, I asked to add some bacon remove special sauce and the guy at the register responded “so you don’t want the famous star” (i did, just needed bacon & no special sauce) I noticed the employee who attended me the last time & as we made eye contact I asked “hey maybe you can help I think you helped me la..” didn’t even get to finish she cut me off & responded very rudely that she couldn’t remember me or my order. With high functioning anxiety I continued my order with the guy at the register feeling super embarrassed. As if that wasn’t enough I was getting my soda a