Carl's Jr.

Customer Service from both Karla and Evelyn at the Bell location fell so short of being professional and courteous to a paying customer. My order was wrong and when I called I was immediately given a stand off attitude when asked with whom I was speaking with. Tour Customer Representative answering the phone refused to provide her name and instead hung up. Calling back was useless and Im not the one. So instead I drove and returned food and asked for the manager. Both Karla and Evelyn said they were the 'persons in charge". Yet didnt want to "throw anyone under the bus" and provide names of who I spoke with on the phone. I advised them it could have been handled by phone but because of the staffs unprofessional and incompetent behavior it caused so more work for their fellow coworkers to

Regular visitors but tonight was amazing. Drive thru order was taken by an outstanding young lady with a smile and energy beyond words. Very polite, accurate and bringing a "you can't help but smile" demeanor. Props to Carl's Jr for having Noheny P as a larger than life personality for their customers. Her next iced coffee is on me.

I asked respectfully if they could fry my childs chicken stars well done, first off they ignored my request at the window. Then they gave me the stars like if they were heated up in a microwave. I was not rude in any way so its hard to comprehend why a simple request was to much to ask for.

This is one of the better Carl's Jr I've been to. The place is clean, well kept, clean restrooms, and the food is made fresh. Staff are welcoming and friendly. 👍

“Great experience at Carl’s Jr.! The food was fresh, hot, and delicious—just what you’d expect from a well-run location. The dining area was spotless, which made for a comfortable and pleasant dining experience. A special shoutout to Mayra for her outstanding customer service—she was friendly, attentive, and made sure we had everything we needed. Will definitely be coming back!”