Caribou Coffee

Customer service was good but the coffee was just too strong for me. I went back to get more ice in it to water it down and they were very nice about it. I am just not use to that strong of an espresso shot. I wish I waited to get starbucks instead of paying $6.00 for this iced vanilla latte.

Important Note: This is not an official Caribou Coffee. Unfortunately the only remaining locations tend to be only found in airports so you can imagine my disappointment to find that this was simply a Cinnabon that sold brewed Caribou Coffee. As pictured, their menu does not include any of the traditional drinks found in a legacy Caribou Coffee location. Cinnabon would likely be better off serving their traditionally branded coffee.

I’m not sure if the lady working the register was new or what was wrong.. 1. Could not understand her because she was mumbling. 2. She said the transaction didn’t go through even though it printed a receipt with an authorization code and I got a notification on my phone that the transaction had been approved. The first ticket out looked like a kitchen slip. 3. She put a hot drink into a clear plastic cup and didn’t mix either. For being the only place in the airport to get coffee.. it really makes me miss the Starbucks in my airport back home and that place is only worth 2 stars.

Attention to product and customer was terrible. Asked for a large was given a small. I watched her put 12 pumps of vanilla in a small iced latte. I assumed they knew what they were doing. I was served a luke warm iced vanilla latte that was far too sweet. I drank most of it anyway and proceeded to have stomach issues because of it. I knew better. Should have held out for Starbucks at my arrival airport.

Got coffee just because it was 7am and we had 2 hour wait. Coffee was better than most airport stuff. Price was surprising.