Captain D's

Maybe its my fault for trusting this location but I thoroughly enjoy the Summerville and Goose Creek locations, so I gave this one a try as its closer to my home. First off, I hate ordering within the hour of a place closing. Captain Ds is one of the few things still open around 9 on a Sunday though. I would have ordered online so it could have just been ready when I arrived right around 9, but they have online ordering disabled for this location. So alas, it was just slightly past 9 when I placed my order. I then proceeded to patiently wait in the drive thru for almost 25 minutes. And that was fine with me bc at least its fresh then, right? More on that later. But for now, let's talk about little miss Serena that yall had working drive thru. I think she needs a refresher training cours

My wife and I stopped by and everybody just treated us really great. The young lady at the front Alissa, did a wonderful job getting our order. The manager Troy came out and spoke with us also. Overall, it was a great experience. Definitely will come back.

If I could give no stars I honestly would. The customer service was horrific. I went through the drive thru and politely asked if there were any diet or sugar free options for my meal. The order taker told me no there were no options and they only have Pepsi, tea and lemonade. I then asked if there was Diet Pepsi and she got snippy and stated all of our drinks have sugar in them do you want anything else or not. Very rude staff. I then just said that completed my order. Went to the window and there was 3 girls standing near the window talking and clearly not working the 15 minutes I waited for my order. I asked for tartar sauce for my catfish at the window since there was none in the bag and the employee acted as if I was annoying her. My jalapeño poppers were overcooked as the filling was

No greeting just here or to go! Very rude customer service , signs as if public is ignorant. Restrooms filthy. Floor dirty in resturant. Not busy. Food brought " here you go" wow. Drivethru was told to shut off their car. Hush puppies tasted old, weird taste Won't be back. Jan 7th 2024 330pm UPDATE Went back 1/21/2024 448 pm Nothing changed so obviously management doesn't care. Second chances are always free. Don't waste your time. No greeting. HAnds me a sign but no delivery to table was number yelled out . No one else in tge store. Had to get my food from counter. Wth?With? Out of order signs. Staff on cellphones.

I ordered "To Go." I was very upset to receive cold fish, hard cold fries, my coleslaw was all over my fish as it was NOT in a container. I called and told "The Manager", he told me coleslaw is NOT put in container. 😡 I will NEVER go back there in Moncks Corner,S.C.. Also, there is NO way on the receipt to call corporate. I did send an email with NO response. DON'T waste hard earned money.