Captain D's

I've been to other locations primarily Alcoa hwy and the food is never this well cooked or plated. This location was clean, stocked, professional and safe feeling. I will make the drive from now on to visit this store.

Ok I had a mobile order that I could tell the person working was overwhelmed. It was a bit confusing where to pick up as I pulled through the driveway and they asked for me to pickup at the front door. I waited and no one came out to drop off the food so I ended up going inside to pickup. The food online said it would come with sauce but did not. I ordered the 2 pc fish combo and 5 pc shrimp. Both no sauces. Also the crispy bits of the fried fish seemed to be shaved off and all over the bottom of the tray. I hope that this was just a fluke error, but I don’t think I’ll be coming back again soon.

It wouldnt surprise me if this business gets shut down. Considering it is the only “seafood” place in town we do go here, But how they manage to mess your order up every single time beats me. The drive thru service is TERRIBLE they charge extra for certain items thinking you won’t notice and when you pull up the correct price on their menu they simply say not our problem you pay what the register says not the board in the drive thru or menu online- False advertisement needs fixed. They immediately rush you through the drive thru, give you no receipt, and send you home with the wrong order. The woman in the drive thru is also extremely rude she will not serve you if you address an issue with your order being wrong they refuse any further service and send you on your way with a half ass dinn

My potato was supposed to be loaded, as I paid $2.19 EXTRA for it.. and it wasn’t , when I asked for a refund and said I would do it myself I was told they cannot give a refund and got the window shut back in my face.. I got the stuff for the potato and it wasn’t freezing cold bacon and cheese.. no butter or sour cream.. it was a lady with short blonde hair .. horrible customer service I will not return to this location

This is like a really mixed review. Food really wasn't too bad. Lady at counter not too friendly. Server/cook acted like he had a really bad weekend. Not any personality there either.