Captain D's

Just had a fantastic experience at Captain D's! The fish was perfectly crispy, and the sides were delicious. But what really stood out was the incredible customer service. The staff was super friendly and went above and beyond to make our meal enjoyable. As if that wasn't enough, they surprised us with a free slices of key lime pie, which was the perfect sweet ending. Highly recommend this location!

I went inside on a Saturday evening in ordered me dinner to go. Right off the bat when paying for my order Captain D's believes they don't have to give me my change back. "CHANGE" I got my bills but for some reason the extra 56 cents they don't feel that they're obligated to return to me. I'm tired of this establishment that acts as though there's some sort of a mob or Mafia and if everyone that works there has a felony so be it but I'm not going to be intimidated when I go in and I pay for something I expect my exact change back. Otherwise it's theft and I'm going to file a criminal complaint with the city and they're not going to be able to ignore it because I'm tired of people in restaurants acting like they have no common sense and managers and owners do nothing about it Beltline their

Used to love coming to this place but at this point there isn't any reason to. The food is overpriced and when you have a complaint and tell them the food was old, they treat you like you're lying and don't want to do anything about it. I recommend going up the road to Long John Silvers if you want food.

Would honestly rate much higher if it wasnt for the extremely unprofessional and poorly trained staff. I ordered the sampler with fries and hush puppies, I received hush puppies and cole slaw. When I called the store to inform the of rhe mistake Josh answered the phone saying "whats up." When I explained the problem he said " Well im sorry that happened, what do you want me tp do about it?" That is extremely unprofessional, very rude and completely u called for. DO BETTER and youll make more money.

I had lunch with my wife at the Henderson, KY location. The staff was polite, professional and pleasant. The store manager stopped by our table and made us feel welcome and appreciated. We do not eat a lot of "fast food". However, the food was good and presented very well. We will definitely be return customers.