Captain D's

Customer service is absolutely atrocious. The cashier was constantly cutting me off asking "Is that it, is that it". I told her NO and asked for free 5 piece shrimp like the sign says since she was in such a rush. She got mad and yelled "I know how it works" the food takes forever just like every Captain D's. At least it is cooked fresh.

I recently had the pleasure of dining at Captain D’s, and it was an absolutely wonderful experience from start to finish. From the moment I walked in, I was met with a warm and inviting atmosphere that made me feel right at home. The highlight of my visit was the incredible lady behind the counter. She was so kind and helpful, going above and beyond to make sure I had everything I needed. She patiently explained the menu, offered great recommendations, and even checked in to see if everything was to my liking. Her friendliness and genuine care made a huge impression on me—it’s rare to find customer service this good! As for the food, it was absolutely fantastic, as always. The golden, crispy fish was cooked to perfection, the hush puppies were fluffy and flavorful, and the coleslaw was t

As shown in the picture, the hot food placed in these containers tends to melt the surface of the plastic. You can imagine the potential impact this has on the food itself, and I leave the judgment to you. When hot food comes into direct contact with the plastic and causes it to melt and stick to the food, what health issues could this potentially create for us? I believe it would be much better if a protective liner were placed at the bottom of these containers to prevent this issue and avoid the mixing of plastic material with the food. On a separate note, the staff at this restaurant are respectful and courteous, but I believe the customer service experience could be improved further. Speaking to customers in a gentler tone and listening to their orders more patiently would make a sign

Food was served hot and delicious! Customer service was awesome! We will be back again!

Drive thru lady started yelling at me about how much tartar sauce I wanted lol. Ordered a fish meal, was about to order a second fish meal, before I could she said “how much sauce u want” I said, I’m gonna need like 10 sauces (their sauces are VERY small) She yelled “nu uh ain’t no way u finna get 10 sauces for 2 pieces of fish, nuh uh hell nah” Lmao ok, would have paid for it, was about to order more fish, why are you yelling? Fire that lady