Capriotti's Sandwich Shop

Ordered a to go order 20 minutes ahead and I still had to wait another 27. Instead of showing any urgency, the sandwich maker was not taking initiative to make an effort of working faster to accommodate everyone that was already waiting. I work at Costco as a supervisor and that's just unacceptable to hear from an employee. Poor overall experience.

I flew into Reno from the East coast and when I got to the airport I was craving a good Italian sub.. my mom is from Jersey, my aunt is an Italian from Brooklyn, I've eaten in some of the best delis in New York, the Jersey shore and Philly...I know food. I did a quick search and Capriottis came up, it looked promising but my expectations were low.. It's Reno. The menu looked solid, a little too busy but I went for the classic Italian cold cut. The wait was terrible.. Maybe 20 minutes but the joint was busy and I soon found out why. My sandwich was absolutely delicious!! Perfect balance of meats and toppings and the bread, which is the key, was on point too. They even have bottles of oil and red vinegar at the tables👌. I don't know about the other sandwiches, I go into a plane for

It was my first time coming here, and I was actually looking for a healthier light lunch and came across this place. I opted out for a salad. And let me say it was an extreme disappointment. Maybe my expectations were too high, but this was not good at all. The proportion and dollar value was shocking. $11.07 for a salad and water. The service was ok, and they still asked for a tip to my surprise. The atmosphere was fine, the place was clean and surprisingly a bit busy. I unfortunately will not be coming back here.

First visit to Capriotti’s. Definitely will be back. Ordered a 10” Classic Italian Sub (cold) and was pleased to find it was ACTUALLY 11”!! Very tasty. The service was top notch! Thank you. (Yes…I carry a tape measure!) 😂

Quality sandwich shop! They do it right!! Seems a little expensive but what's Quality worth to you?! I always recommend to people that want a great sandwich shop.