Capriotti's Sandwich Shop

Capriotti's social media team has been on fire. Been seeing slick ads for about a month and finally stopped in the shop. Right of the top prices were eye watering but I said oh well, we're here let's give it a shot. Ordered 4 sandwiches, loaded fries, and 3 drinks for a total of over $120. The sandwiches were on par with maybe Jimmy John's at twice the price. The bread was too soft and the slaw was almost flavorless. The people were incredibly nice but not very knowledgeable about the products or register. Manager was SUPER cool and helpful. Overall I was very disappointed. Still on the hunt for the best sandwich in Kennesaw. This wasn't it.

I really enjoyed my cheese steak. Fries were good too. It too a little long to get my food but it was worth it. Staff was friendly. It was kind of pricey. About $20 for what you see in the pic. I will be back though. Hopefully it's consistent.

I have been ordering from this location for years and the food is always really good and a great presentation until tonight. There was cranberry sauce melted with barely any there. Looks like the last picked off pieces of turkey on it. I am not happy with the sandwich I received. The meat was dry and hard. I had to take a can of cranberry sauce from my own pantry to put cranberry sauce on it. Not to mention it had bones in it . this is nowhere near the caliber of food I’m used to getting from Capriotti‘s.The sandwiches are too expensive to not be correct

The Kennesaw location is hands down my favorite. I had an issue with a pickup order yesterday, but I came back in and spoke with the manager on duty, and the way it was handled completely turned the experience around. They remade my entire meal fresh with no hesitation and made sure everything was correct. The manager was genuinely kind, professional, and respectful throughout the whole interaction. You can tell they truly care about customer service and making things right. That level of accountability goes a long way. I really appreciate how this was handled. I’ll definitely be back to this Capriotti’s Sandwich Shop location.

Richard & Deja are tops! They were out of Dr Pepper today but the sweet tea was good. My Italian was a bit “light” but tasty as always. A nice treat for lunch. The store is always clean with quick - freshly made service.