Cafe Zupas

Really quite disappointed in my food tonight. I got a kids meal and it consisted of cold soup and a fruit cup with 3 apple slivers, 2 grapes and a few strawberries and blueberries. Not so impressed.

I ordered the Try 2 Combo with a Honey Bacon Club and a Lobster Bisque. The sandwich is my favorite on the menu, and the lobster bisque and tomato basil are both great soup options. The service is friendly and helpful. The biggest variation you'll find is the size of your chocolate strawberry. The restaurant gets pretty full during peak hours. One recommendation: avoid parking near the drive thru for In-N-Out or you might find yourself having to muscle your way out of your spot. Overall, this is a good Cafe Zupas location and I'll be back.

Very disappointed in the staff. We walked in around 8:30 p.m. on a Friday night, and they were not busy at all—no line, just four employees behind the counter talking. It took several minutes before they even acknowledged we were there. We ordered a sandwich with pesto and were told they didn’t have any. After changing our order, they took it and then went back to talking again. It took at least 10 minutes to prepare two sandwiches, a salad, and a bowl of soup. While we were waiting, a woman asked for butter since there was none available. It took about a minute for someone to get it for her. When we sat down, none of the tables had been wiped, dishes were overflowing, garbage was on the floor, and the utensil and lid stations were empty. Eventually, someone came out to clear dishes. Sh

I had an amazing experience at Zupas. I already love their food, but the customer service made this visit the best one yet. Emma was absolutely incredible. When they ran out of chocolate-dipped strawberries, she personally dipped fresh ones for us and made sure we had everything we needed. She truly went above and beyond. I highly recommend stopping by this location. We will definitely be coming back!

The last two times I've done a pick up order I've been given bad food. Last time I had a moldy strawberry, and today dry sandwich bread and a rock hard roll.