Cafe des Croissants

Twice now I've ordered the harvest. I picked it BECAUSE an ingredient is avocado. The first time it didn't have avocado we tried calling but went to voicemail both times. That was ordered through doordash. When my husband went back to Cafe this time to tell them there wasn't avocado in the first harvest ordered the cashier confirmed it should of had it and that there was plenty. So husband came home and I wanted to make sure it was in there but AGAIN no avocado in my harvest. Someone isn't doing their job right or they just don't care.

I really don’t like leaving bad reviews for small businesses, but I gave them a chance. I asked for the owner to call me—no one ever did. I had ordered a veggie croissant sandwich with sausage, but when I opened it at work, no sausage. I called the next day, and the staff was rude, telling me I’d have to buy another sandwich, and they’d only compensate for the sausage. I shouldn’t have to pay more to get what I originally ordered. I hope they reconsider their approach to handling order mistakes in the future.

I frequently visit Cafe des Croissants, and have been for years. The staff are kind and friendly, the atmosphere wonderfully varied with locals enjoying delicious food, beverages, and conversation. This morning I experienced strong affirmation in my opinions. I watched as a person with some mobility difficulties try to obtain a beverage from a refrigerator cabinet while holding a plate that held a croissant. Unfortunately, the croissant slid off the plate and landed on the floor. Noeli, a wonderful and kind-hearted worker, quickly went to the person, picked up the croissant and said she’d bring another to his table. So attentive. So kind. Her kindness made me smile, and reminded me why I have been going there for years. Thank you Noeli, Jasmine, Emily, and everyone else for your kindnes

Nice place to have a break from driving up to Sonoma Valley. The coffee was over roasted to our taste, so cappuccino we ordered was so-so. But croissants were good, especially those filled with apricot jam. Note that their croissants are huge compared with the ones you get in Europe or artisan bakeries in Silicon Valley, we shared for two people and that was quite enough for both of us. Did not try bagels or sandwiches though. There is a huge chessboard outside as well as one-hole mini golf. Balls and golf clubs are inside the cafe.

Terrible experience. Ordered online, got confirmation, got an ETA on order completion . I showed up, order is not even Confirmed, workers aren’t even aware that i placed an order. Wasted my time driving there. They don't even answer the phone. Called multiple times, tried to cancel the order and they don't even know what to do. Asked to speak with someone in charge and they said “ We dont have a manager, call tomorrow to get a different person” someone please make it make sense! What kind of workers do you have working here ? Just terrible and STILL no refund. Someone please reach out and fix this asap.