BurgerFi

I ordered an Ultimate Bacon Cheeseburger with crispy fried onions, fries with onion rings.... My wife ordered the original cheeseburger and fries... I believe that the cardboard picture of my burger most likely had more flavor than my burger did. The only hint of flavor detectable was the saltiness from the bacon on it. The patties of both burgers still had a decent amount of red still in them and the fries were overcooked and bland also. For just over $42.00, this was a terrible meal and experience. This will definitely be the one and only time eating at BurgerFi. Their advertisement states : No hormones No antibiotics No shortcuts No excuses No nonsense They left out: NO FLAVOR!!

We love BurgerFi. The burgers are delicious & they have fabulous gluten free options (including the fries!) high recommend stopping by, or ordering for pick up or delivery! Any way you get BurgerFi… it’s going to be good! ⭐️⭐️⭐️⭐️⭐️

I ordered their Spicy Veggie Burger and Fries, OMG both the items were really goo. The fires were fried fresh and were not one of those that sit and then refry and given. The food quality was really good along with the good customer service.

Made my first visit here earlier today for the first time in a long while (since I live in South ATL) and the customer service experience DID NOT DISAPPOINT, so I'm thankful! I wanted to give warm kudos to the sweet young man who was working today (1/6/2026) during the 3PM hour for making it super easy to get my birthday custard reward. I didn't get his name, my apologies, but he's really kind and I just wanted to encourage the BurgerFi Alpharetta location to especially keep up the amazing customer service b/c it DOES NOT go unnoticed and it makes ALL the difference.

First time to the shop and it was a delight! I was surprised to see self-serve kiosks at a non-fast food place, but it fits the business. Those were busy when I arrived, so I opted for the analog (human) order taker. He was a young gentleman (Jose) who was very friendly, had a great attitude, and was super helpful to this newbie. I got a Chef burger and subbed pepper jack cheese for American with a side of fries. The food was delivered fairly quickly (< 5 minutes, I'd say) and was extremely well-prepared. The fries were hot and crisp and the burger was still oozing cheese. Everything tasted great and was extremely enjoyable. The gentleman who originally took my order (and delivered the food too!) stopped by a one point to check to see if I needed anything else. Quite impressive.