Burger King

All fast food places are only as good as their manager and employees, the last time we went to this location through a series of shenanigans because my wife's van was too large for the drive-thru she was forced to walk on foot through the drive-thru and we wound up having to complain to corporate in a bunch of other stuff and it was horrible. Yes I understand is a very unique situation, but before this for many years it's just been bad customer service and people who don't just seem apathetic about working there but actively hate it.

Absolutely atrocious customer service. I go in to grab a burger and fries and drink, but wanted to use the restroom before ordering. Snippy attitude by the cashier...I mean there are better and less aggressive ways to say you have to be a paying customer in order to get the bathroom code. So I took initiative and spoke with the shift manager Alyssa via phone. Her attitude was even worse in trying to explain the situation, and she simply hung up. Franchise owners better take note: I love Burger King in terms of fast food, but I will never go to another Burger King due to this experience.

I've consistently experienced subpar customer service. As a repeat customer, I've observed employees standing idly, unwilling to assist, and attempting to persuade Dashers to cancel orders to avoid preparing a Whopper during morning hours. It's perplexing how they maintain operations with such inadequate service. I am now going to avoid this restaurant like the plague.

UNCOOKED MEAT, UNPROFESSIONALISM AND OVERWHELMING ATMOSPHERE. I had an online order to pick up, but decided to buy an additional item for my daughter because the drive thru line was not moving. The lady who greeted us at the counter was an absolute sweetheart— she seemed to be doing most things alone, and was even unlocking the bathroom for customers who were coming in to use it. However, the rest of the staff was very lackluster, and one guy spent more time peeking around the counter at me than he did preparing our food. The initial woman informed us that our food would take a moment, which was completely fine. However, half an hour went by of us waiting. An elderly woman came in and spoke to another lady, who began to get upset. I did not care to listen on the conversation, but I did h

As a person who doesn’t eat meat BK is usually my go to because they have a plant based option. Not this location, however had two team members adamant that it was physically impossible (no pun intended) to substitute an impossible patty onto a sandwich because of the physical size difference. Uh, ok. Guess I’ll wait until I get back to anchorage where there’s never been an issue.