Burger King

We just stopped on a family road trip from Minnesota to Colorado. I told my husband, I think that’s the nicest & cleanest Burger King I’ve ever been to! Our special food requests (no cheese, no onion, etc) were done correctly as well. The two gentleman were also super nice to our kids and found their wished for toy character to go with their kids meal.

The young girl at the window was rude. Definitely shouldn't be the face at the window. The manager made up for that though. I should have said something to her about her employee's less than qualified customer service attitude but I didn't have time for it. Food was ok, usually cold by the time I drive 5 minutes to get home 🥴 I guess that's what I get for ordering fast food.

The food, as always, was AMAZINGGGGG. The restaurant was super clean, especially when I think of the location at Scottsbluff, this one was spotless. The service was amazing, they were fast, good, and they had conversations with us, which I really enjoyed. I would also like to give a shoutout to Michelle and Kaitlyn, they were astounding and were so kind to us. Overall, this place is amazing, and the service was one of the best that I've received.

Sat in the drive through for 10 minutes for two chicken sandwiches. As I sat in line I observed the guy working the window put a bag of food near the register, but not pass it out the window to the car infront of me. Waited another 5 minutes until the car in front of me got there food. When I got to the window I observed the small bag of food sitting between the registers on the counter. A blonde woman came to the window with a bag of food, looked at the order, put the bag down and grabbed the bag that had just been sitting on the counter between the register for several minutes. Opened the window and attempted to give me the cold bag of food. When I asked if that food had been sitting there. She immediately got an attitude and told me that she will just remake the order, and shut the wind

Mind-blowingly bad customer service. Straight up disrespectful. It's like they're trying to invent new ways to be rude to their customers. I live in the area and I won't ever be going back. I've had three incidents in the last month at this BK that were just weird. I'm not even the type to complain about bad customer service, but this place is just on another level. Here's three notable incidents that I have experienced at this BK in the last month: 1) I made an online order for a meal with a drink with no ice. I pull up to the window and the woman at the window gives me my drink but it has ice in it. I explain I actually ordered a drink with no ice. She exclaims, "That was NOT on the order." She returned later with my drink and explained how she just saw my order actually did specify no