Burger King

Just when I thought fast food was a thing of the past. I ordered in the drive thru with a special order as I'm a little picky. I gave the man at the window my debit card as he handed me my drink. He handed the card back to me and before I could even put my wallet in my pocket, he was handling me my special order. Now that's fast and my order was hot and correct. Great job Burger King team!

The drive through makes you wait until they have the previous car cleared from the window so they can fake good serving times. I placed a mobile order and waited 12 mins behind 3 cars. Each car they answered right away and said they would be right with them. 3-4 mins later they apologize for the wait, take the oder, then have you pull around. Food ready within 1 min of pulling up. I would have been waiting either way, but it bothers me when metrics can be faked to appear they are doing a good job. The cups are so full of ice that there is less than a small size worth of actual beverage. Also, what happened to portions? A whopper jr used to be like a regular sized burger, while the whopper was massive. The whopper jrs are now like sliders.

I'm writing this review because this location struggled in the past. I went in yesterday and had a fantastic experience. The place was clean and atmosphere was great (music was on point). The service was prompt and friendly. Food came out fresh and order was accurate. Overall they have improved significantly and I'd recommend anyone that hasn't been in a while, try them again!

I have to say, I’m so impressed with the Burger King in Sun Prairie, especially after a rough history. In the past, I’ve reviewed this location on Google, and it was just a disaster—bad service, incorrect orders, and honestly, it looked like a dump. But something has changed. I’ve been back three or four times recently, and each visit has been spot-on. The drive-thru is lightning-fast, and the food is perfect every single time. The new staff is a game changer—friendly, efficient, and they clearly care. The dining room still seems empty—most folks probably just stick to the drive-thru—but that’s where this place is shining. If you’ve been disappointed before, give them another chance—they’ve really upped their game, and I’m here to give them the praise they deserve.

I ordered a chicken sandwich and it was so good. Never had a juicy chicken sandwich like I did today. Thanks you guys 🫶🏽 also the staff was friendly which was a nice change from burger kings I visit.