Burger King

This location has the absolute worst service of any fast food place in all of Saginaw. If you're truly craving Burger King, it will much faster to simply go to a different location in every scenario at all hours of the day at every point throughout the year, this is not isolated. They only serve one customer at a time, from speaker to checkout window before pulling you ahead to get you off their timer, but the soonest you will get your food is 15 minutes even for simple orders due to one customer served at a time rule. Mobile orders are typically ignored until you get to the speaker, so placing in advance is useless, and again due to the one customer served rule, your food will likely be cold due to the long customer intervals if it is made. Placing an order on the inside is the only viabl

Had a very annoying order experience. Was in the drive-thru, but they didn’t have a screen that showed what I was ordering. The issue comes when I try to order a meal, and then ask to customize the burger, and then they mistake that as another meal. I notice this when they say the cost is $20, and I try to ask why my order is twice what it should be, but the service didn’t point out that I had ordered two meals. I was stuck frustrated that a simple order was becoming so complicated because of poor communication, and was uncomfortable by this so I just said “sure,” and paid for two meals I didn’t want. At the very least, a homeless person outside got 2 free whopper meals.

Extremely understaffed ordered on app and went in to get still waited over 10 minutes (inside) 15/20 Minutes AFTER ordering. Lady who handed me my food did so in a very aggressive way. Was very rude.( I think she's a manager went around 12 or 1) Another customer even commented on it. I however just took my food and thanked her. Won't be back anytime soon. Place was clean. Food was decent.

The person who took my order had problems hearing me at first. I repeated myself 3 times, which is irritating. I was enjoying my food until I found a long hair in my cheese burger. So gross. I don't even want to go back to get a fresh burger or a refund 🤢

Dont come here unless you wanna wait 20 minutes for your order. There was maybe 1 person in front of me and still took forever. These people should be fired.