Burger King

Port Arthur, TX · Fast food restaurant

Rating
3.3/5
★★★☆☆ 3.3
Reviews
20
Rank in Port Arthur
#104
of 186 restaurants
City Percentile
17%
rating percentile
Address
Burger King, 3301 Twin City Hwy, Port Arthur, TX 77642
Phone
(409) 963-1009
Website
burgerking.com/store-locator/store/5094
Status
Open 24 hours

Burger King is a restaurant located in Port Arthur, TX. It is one of 186 restaurants listed in Port Arthur. Its 3.3-star rating is slightly below the Port Arthur city average of 4.3 stars. There are 10 photos associated with this location.

About Burger King

There's a Burger King® restaurant near you at 3301 Twin City Highway. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so... More

Hours

SaturdayClosed

Customer Reviews

★★★☆☆ 3.0 Jarrod Samford · Dec 2025

Hate to give a bad review but this is the 3rd time for my food to be wrong in 3 visits. I ordered a whopper Jr. meal with cheese and a coke. I was in the drive thru for an eternity. I got my burger with no cheese (that I paid for) and a flat diet coke. How hard can it be?

★★☆☆☆ 2.0 Daiana L · Oct 2025

The assistant manager was good and very helpful but from what I noticed the cook in the back was creating a hostile environment! She was catching attitude and yelling with the assistant manager when all she was doing was trying to do is get the orders out as quick as she can but the cook was just making everything so much slower it is ridiculous! It just seemed like the cook did not want to do her job and was just being slow on purpose! Everyone else who was working was doing their job except for that lady!

★☆☆☆☆ 1.0 Michael Trinh · Jun 2025

Horrible customer service here…. My uber driver waited over 45 minutes. I had order the Royal Four meal that come with 4 whoopers and 4 sides. Never got my 4 sides, missing nuggets, and 2 cheese burgers. The employees kept asking my driver what was the order many times. Most worse fast food place!

★☆☆☆☆ 1.0 David Collazo · Mar 2021

I usually don't write reviews on bad service and bad intentional food. This is not the first time at this location. There were globs of mayonnaise and so much mustard. We tried to wipe it off, it was just a waste of food. . I tried to take the survey, but the questions asked were so round about, I couldn't get my point across in the survey, so here I am. I tried calling the store, they would only hang up.

★☆☆☆☆ 1.0 Crystal Hebert · Feb 2024

Did an online order. I did the " burger for breakfast " option .. 2 whoppers . Once I get there to pick up my order. The lady was saying something but I couldn't understand her. Her English was horrible. Finally I pieced it together what she was saying. They did not have Whopper buns. I asked for a refund and she held up her finger and began dialing on her phone. Someone must of answered because she started speaking Spanish. Then got off the phone and said "We make". I waited a few more minutes and then she handed me a bag. I took it in a hurry because I had someone waiting in the car. The "Whopper" I received was so small. Don't go to BK on Twin City. If they'll rip me off for $12 then what else are they doing? It was wrapped in a Whooper Jr paper that's how small they were. The tomato

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

Fast food restaurantBreakfast restaurantDelivery serviceFamily restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.