Burger King

Sharing feedback about this location in North Salt Lake, Utah, because our experiences there have consistently been disappointing. The biggest issue we’ve noticed is that the food is almost never fresh. On multiple visits our Whoppers have been missing cheese even though we were charged for it, and the burgers often taste like they’ve been sitting for a while instead of being made fresh. It’s frustrating to pay for items and not receive them as ordered. Yesterday I happened to see a video of the Burger King CEO talking about eating Burger King for lunch, and it actually encouraged us to give the brand another try. Because of that, we decided to visit this location again today hoping the experience would be better. Unfortunately, it was not. The fountain drinks were clearly not set up co

The people here are super friendly... but that’s all they have going for them. Trust the reviews here, they absolutely will mess up your order. Every time. I’m not exaggerating when I say that aside from myself there were 2 other people from the drive through that were after me that had to come inside and get their order fixed. There were 2 people in front of me that were dine in customers who were also getting their orders fixed. I suppose I’m not the only one who thought the reviews could be wrong. Our food was mediocre at best after having them correct it. It’s hard to be so negative because every employee was so nice and happy. I will not go back to this location. How are they still in business?

Is it me or did the vibes at this location improve lately. A huge thanks to Tyler at the front counter—he was incredibly welcoming, sharp, and handled the rush like a pro. It’s great to see the new staff working so well together; you can tell they’re focused on speed and getting the orders right. My food was fresh, the lobby was spotless, and the service was top-tier. This is easily the best Burger King in the area right now!

Had a fantastic visit today! I had a bit of trouble with a coupon on my app, but the kind gentleman (Tyler) at the front counter was super patient and helped me figure it out with a smile. The food came out fast and fresh. Five stars for the new management and team.

I come to this Burger King quite a bit. Benjamin Clark you stated something about Paula but she hasn’t been at this location for a couple of months. Since the GM Hugo has taken over their service has really picked up. The kind young man Christian who normally works the driver-thru does an excellent job communicating and the smiling face from Tyler at the front counter could make your worst day, a better one. There are times where service is backed up or orders get mixed up but this is a “fast food” joint and shit happens. I will continue to be a regular customer to this amazing staff.