Burger King
New Hartford, NY · Fast food restaurant
- Address
- Burger King, 8515 Seneca Tpke, New Hartford, NY 13413
- Phone
- (315) 797-8531
- Website
- burgerking.com/store-locator/store/1177
- Status
- Open · Closes 1 AM
Burger King is a restaurant located in New Hartford, NY. It is one of 88 restaurants listed in New Hartford. Its 3.9-star rating is slightly below the New Hartford city average of 4.3 stars. There are 10 photos associated with this location.
About Burger King
There's a Burger King® restaurant near you at 8515 Seneca Tpke. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so... More
Hours
| Friday | 6 AM–1 AM |
Customer Reviews
I ordered 2 double cheese burgers and when I went to rearrange my pickles(as I do with fast food places) seen a long nasty black hair melted INTO TO MY CHEESE on my damn burger. Can you say #appetiteruined! 🤢🤢🤢🤢🤢🤢 And then when I called and asked if there was a staff member making burgers with black hair and the woman that answered was rude as all get out and had to tell her 70 times it was a DELIVERY ORDER. Each time saying it was a delivery order got ruder and ruder.
Staff were polite and got our food to us quickly. Ketchup machine was broken and there was a very long line of people so I could not get packets for my French fries. 😒 The men's room what's filthy, the toilet needed cleaning and the door on the outside and the inside had greasy fingerprints all over it. Disgusting.
I wanted an original chicken sandwich, but since they usually only put a little mayo on about 1/4 of the sandwich and the rest is dry, I asked for extra. Extra doesn't mean I wanted it oozing out everywhere and on TOP of the bun! Is there an option to order a "normal" amount of mayonnaise? 🙄 McDonald's chicken sandwiches taste better anyway, I'll save money next time.
Sad. My wife and I ordered our dinner online and were given the completely wrong food. We went back to try and obtain the meal that we ordered and paid for, however the specimen behind the counter could not have been less helpful. When we explained what happened we were told that it wasn’t her problem and we would have to request a refund through the company we ordered through. Which is fair, however the attitude and lack of empathy was unacceptable. While the refund would have to go through the appropriate channels, these workers are the people who prepared and packaged the wrong items and accepted no responsibility, nor offered to make things right. In fact, this individual seemed to take pleasure in telling us how it was not her problem and how she was unable to help us. At this time I
This time the service was lacking. The Customer service was lacking. The cashier made no attempt to acknowledge us standing in line, until I made a comment to my son. He then came over and took our order. He seemed frustrated. The place was a mess and the service was slow. They had a full staff in the kitchen. There was no reason one of them couldn't clean the tables and empty the overflowing garbage cans. The food was delicious though, so that's a plus!
Accessibility & Amenities
Services
Top Restaurants in New Hartford
| Name | Rating | Reviews |
|---|---|---|
| Stride Coffee Roasters | ★★★★★ 4.9 | 20 reviews |
| Smash & Bite | ★★★★★ 4.9 | 20 reviews |
| Calabria Coffee | ★★★★★ 4.8 | 20 reviews |
| 7 Brew Coffee | ★★★★★ 4.8 | 20 reviews |
| SLOPPY JOE'S PIZZA | ★★★★★ 4.8 | 20 reviews |
| Lafa Mediterranean by Zeina's | ★★★★★ 4.8 | 20 reviews |
| Roma Sausage Inc | ★★★★★ 4.8 | 20 reviews |
| Utica Bread | ★★★★★ 4.8 | 20 reviews |
| Phoenician | ★★★★★ 4.7 | 20 reviews |
| Georgio's Village Cafe | ★★★★★ 4.7 | 20 reviews |
This listing is informational. Contact the business directly to verify credentials, services, and availability.